Administrative Assistant Sales

**** ******* ***

Kansas City, MO *****

TAMMIE ECHOLS ***********@*********.*** \ 816-***-****

QUALIFICATION SUMMARY

I consider myself as a hard working, organized, self motivator and love

working with people. I have patience, the ability to relate, wisdom and

knowledge you are looking for in a working environment. I am willing to be

submissive to superiors, as well as be a good listener and accept

constructive criticism. With the skills I possess, the knowledge and

experience I feel that I am and will be a great candidate for this

position.

Education: Hickman Mills High School, Diploma

Longview College and Johnson County Community College

Area of Study / Information Technology

PROFESSIONAL EXPERIENCE

Sprint Contractor (Comsys / EDS) 2009-7/2010 Compensations Analyst II

Use of Microsoft Office 2003 and spreadsheets.

Analyze sales performance results, or prepare commission expense reports,

presentations and recommendations for management.

Calculate commission/incentive award payments to sales personnel based on

commission plan provisions.

Performs routine activities in support of sales compensation for the

business unit and understand the basic plan designs.

Performs routine analysis of competitive sales compensation data by Vlookup

ADECCO /BNSF Railway 4/2008 / 11/2008 Administrative Assistant/2nd Level

Help Desk

Serve as a liaison with other departments and operating units in

the resolution of day-to-day administrative and operational

problems.

VNC to computers and CBT machines to restore data or trouble

shoot.

File and retrieve corporate documents, records and reports.

Provide information to supervisors co-workers by telephone, in

written form, email, or in person.

Invoice for payment through Fast Track, auto proctor, order MVRS,

ability to prioritize / multitask

Sprint/Nextel 09/06 - 3/08 CLIENT SUPPORT SPECIALIST III/AD-

MIGRATION TEAM Desktop

Migrated all Nextel employees to AD

Configured Outlook\ PST Files

Reset IP address for Affiliates, MVOs and Cable Partners

Reset password for Bof, Premiere, P2K, Ctms and Citrix

Maintenance for SprintPCS provisioning inventory,

Troubleshoot hardware and software and proprietary products

Configured Systems and ensured network connectivity, Active

Directory.

CITY OF KANSAS CITY 9/00 - 6/06 Information

Processor/Administrative Assistant

Asses, adjudicates, and tracks all FMLA claims. Type employee's

evaluations for 7 supervisors' and take over flow calls from call

center. Provide email notifications to supervisors regarding

potential leaves or absence. Enter payroll for over 60 employees,

keep track of all sick/vacation time. Make recommendations for

continuous process improvements to management.

TECHNOLOGIES: Operating Systems: Windows 9x, XP, NT, 2000 Professional

& Server, Windows 2003 Server, UNIX, Linux Linux OR Windows OR SUN,

Scope, Biscom Fax, Livelink 9.X, SMS, Dameware, Management tool,

PeopleSoft8.x, Access, PowerPoint. Support Abilities: Desktop Systems

Troubleshooting, Desktop Systems Upgrades

Contact this candidate