Jeffrey Jaeger

*** *** ****** *****

North Liberty, IA 52317

Cell: 319-***-****

abgvwq@r.postjobfree.com

OBJECTIVE

To obtain a Human Resources position in an organization where exceptional business relationship and

client support skills are needed.

SUMMARY OF QUALIFICATIONS

• Dependable MBA with over 6 years experience in employee training and development, direct and

contract labor recruitment, and marketing/sales support.

• Motivated communicator passionate to build productive business relationships with new and

existing clients and staff.

• Organized and creative project manager with high level negotiation and public presentation skills.

• Dynamic recruiter and trainer with a desire to create strong working relationships within the

organization and strive to exceed expectations for self and others.

EXPERIENCE

Home Repair Team North Liberty, IA

August 2010 - Present

Inventory Manager

• Coordinate purchasing and delivery of construction materials

• Maintain inventory of in-stock materials, tools, and fleet vehicles

Prairie Consulting Services, Inc Naperville, IL

September 2007 - October 2009

Recruiter/Account Manager

• Full lifecycle recruiting of C-Level, Technical, Marketing, Sales, and Project Management

Professionals for permanent placement and contract staffing

• Maintain candidate pipelines, sourcing, cold-calling, conducting interviews, reference

checking, coordinating client interviews, and compensation negotiation

• Maintain business relationships as acting Account Manager for several key clients

• Communicate with hiring managers to determine needs and requirements

• Create employment postings for online job sites

• Explore and initiate new business opportunities

ING Financial Services Des Moines, IA

April 2004 - April 2007

Training Supervisor-Customer Contact Center

• Oversee training of Customer Service Associates in the Annuity Contact Center

• Develop and facilitate contact center training and mentoring programs

• Create continuing education and employee retention initiatives within the contact center

• Participate in candidate interviews and employee selection process

• Conduct trade compliance review for ING Financial Partners

• Maintain expertise in proprietary software and other applications

• Provide superior client service proven through exceptional quality assurance

• Resolve escalated client issues as required

Jeffrey Jaeger 1

Fiserv (formerly Information Technology, Inc) Lincoln, NE

January 2003 – November 2003

Sales Support Specialist

• Respond to RFP requests from potential clients

• Assist with client presentations

• Develop a sales prospecting initiative

• Cold-call targeted institutions to generate sales prospects

• Create and maintain a business intelligence database

• Proof marketing material

EDUCATION

University of Nebraska Lincoln, NE

Masters of Business Administration August 2003

Nebraska Wesleyan University Lincoln, NE

Bachelor of Fine Arts-Performance August 1995

PROFESSIONAL AFFILIATIONS

North Liberty Fire Department

COMPUTER SKILLS

Word, Excel, Access, PowerPoint, Outlook, Lotus Notes

2

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