Customer Service Management

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Jerrod J. Gaiters

3474 Brooke Colony Dr. Canal Winchester, Oh. 740-***-****

*************@*****.***

Targeting Business Administration/Management

Current Kaplan University student offering a strong academic background in business

administration/management

Education

KAPLAN UNIVERSITY – Davenport, IA, Degree expected 10/2012

Pursuing B.A. in Business Administration/Management GPA: 3.02

Work Experience

Employed in outbound distribution for Essilor of America from

Essilor of America •

07/07/2008 to 03/24/2011, proficient in outbound distribution and

inbound replenishment, participated in various workplace safety

classes, obtained perfect attendance and zero points.

Began work experience with the Longaberger Company of

The Longaberger •

Company

Frazeysburg, Ohio on 10/10/1994 02/12/2008, was a basket maker for

over thirteen years, proficient in basket quality inspection/repair and

mentoring.

Skills

Customer Service: Participated in many basket bees and spousal tours, in these events basket

makers would aid consultants, and spouses in the basket making

process,

participated in the Longaberger Mentor Team, which was a specialized

team of

basket makers that aided transitioning employees from the handles

and staining departments into basket making, In the Mentor team my

mentee (Mike Botkin) was one of the top two in quality and productivity to

graduate from the program, collaborated with Beth Ann

Gaiters, owner of Gastric Bypass Success and Beyond, in public

relations and

marketing to host the first annual Health and Wellness Event at Grace

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create a new one then upload a saved copy of your resume and make it public for employers to

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Apostolic Church (lifebeyondbypass.com), performed public relations and

marketing for Pentecost Sunday Ohio 2008

present(pentecostsundayohio.org)

Software: Proficient in Microsoft word 2007, Microsoft office 2007, Windows vista,

Microsoft PowerPoint, PKMS operations, Excel spreadsheet and Windows 7

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