Sales Representative Customer Service

Joseph Hegberg

*** - *** ****** *.*., APT 3-651-***-****

Forest Lake, Minnesota 55025 *********@*****.***

College Graduate seeking opportunity as a Break Bulk Agent with Phoenix

Logistics.

Expertise includes:

. Highly proficient with computers and software such as Word, Excel,

Access, and PowerPoint.

. Core personality traits include the following: enthusiastic, ethical,

methodical, rational, and analytical.

. Ability to work independently and with others.

. Sound understanding of import/export regulations.

. Strong knowledge of logistics.

. High level of competency with shipping documentation.

. Licensed Customs Broker.

Education:

Metropolitan State University, Saint Paul, Minnesota

Bachelor of Science: Finance, graduated with honors, August 2008

Minor: Economics

St. Paul College, Saint Paul, Minnesota

Associate in Applied Science: International Trade Specialist, July 2004

Experience:

Market Source Incorporated, Minneapolis, MN (Alpharetta, Georgia)

11/2005-Present

Account Sales Representative

. Work as a Sales Representative for Hewlett Packard account in retail

environment.

. Sell a diverse array of products such as computers, printers, cameras,

T.V's and laptop computers.

. Train Best Buy store professionals on the features and benefits of

Hewlett Packard.

. Engage, capture and close customers.

. Help store merchandisers in preventing stock outs as well as ensuring

HP products are pleasantly displayed.

DB Schenker, Eagan, MN

01/15/2009-06/19/2009

Import Specialist - Licensed Customs Broker

. Handled more technical entries

. Helped ensure regulatory compliance, CFR 19, both internally and with

customers.

. Processed resolution requests and notification of penalty.

. Processed protests and post entry amendment (PEA)

. Assisted customers with harmonized tariff classifications, country of

origin marking requirements, valuation, and other import related

activities.

Ceva logistics, Eagan, MN

7/2008-10/2008

Import Specialist

. Received, reviewed, and processed import documentation for an assigned

base of accounts.

. Coordinated the release of goods from the carrier, Customs, or other

governmental agencies.

. Provided excellent and timely customer service by proactively

informing clients of the status of their shipments.

. Performed other duties as assigned.

References available upon request

Contact this candidate