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Customer Service Vice President

Location:
Galloway, NJ, 08205
Posted:
January 03, 2013

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Resume:

Victoria Lynn O'Donovan ***

S. Bella Court, Galloway, N.J. 08205

609-***-**** home

609-***-**** cell

Executive Profile

Experienced Procurement Officer with strong leadership and financial

management abilities. Strong Purchasing, Financial and Marketing

sponsorship skills.

Skill Highlights

Excellent Leadership and Communication skills

Strong Purchasing System knowledge

Proven ability to Plan, Organize and Manage Purchasing and Warehouse

Operations for multi property

Core Accomplishments

Fiscal Management - Managed all Fiscal activities, accountable for all

budgets for all areas of responsibility

Contract Negotiation - Negotiated all major contracts across all

commodities resulting in savings and process improvements in all

departments

Professional Experience

Trump Entertainment Resorts

Vice President of Procurement and Operations.

October 2006 - November 2010

Responsible for Purchasing, Warehouse, Administrative and Records

Departments for three(3) Trump properties and Off-site warehouse.

Negotiated contracts for products and services for all commodities.

Developed and Maintained all Financial Budgets. Established the

organizational plan for all procurement activities. Developed Cost Savings

measures to support the overall objectives of the company. Developed and

Implemented Policies and Procedures for operation of departments and

reporting requirements to outside agencies. Worked closely with the

Director of Accounts Payable to ensure a timely payment process.

Established training programs for all department staff members to improve

skill sets. Incorporated Team Building sessions to improve inter-department

relationships. Responsible for the Purchasing system operation and

maintenance.

Harrahs Entertainment Resorts

Held the following positions while employed from September 1992 - October

2006. Company was purchased over the 15 year period by various owners.

Each new owner brought new experiences and enhanced my skills.

Director of Central Purchasing - Harrahs - March 2005 - October 2006

Assistant Vice President of Purchasing - Ballys Corporation -January 2000 -

March 2005

Director of Purchasing - Caesars Entertainment - September 1992 - January

2000

All positions were responsible for the Procurement activity of multi

property purchasing and warehouse activities. Responsible for Financial

Reporting to the New Jersey Casino Control Commission. Developed and

implemented Policies and Procedures for all departments. Established

Training programs and evaluations for all departments. Prepared all

department budgets. Worked closely with Corporate offices to determine

opportunities for cost savings. Negotiated Regional contracts for Food,

Beverage, Facilities, Communications, and General purchasing. Responsible

for managing spend in excess of $100 million annually. Worked closely with

other departments to ensure good customer service while maintaining

company objectives.

Education

Glassboro State College

1977-1981

References furnished upon request



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