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Customer Service Sales

Location:
San Jose, CA, 95110
Posted:
August 23, 2011

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Resume:

Nicole P. Nakamoto

408-***-****

** * **** ***., **, CA, 95110

**************@*****.***" **************@*****.***

PROFESSIONAL OBJECTIVE

To be part of a dynamic company where my hard work ethics and determination

is recognized. I am looking for an occupation with an emphasis in

administration and customer service.

CAREER DEVELOPMENT

. Excellent leadership

. Effective communication skills

. Excellent computer skills

. Superb written, oral and communication skills

. Result oriented and hands on professional

. Successful record of accomplishments in all past employment

PROFESSIONAL EXPERIENCE

Dutchess

Retail/PR

June 2011- Present

. Merchandising and Sales

. Marketing and PR via online networks

. Assisting in ordering

. Key holder

5 Star Windows

Administration/ Service

September 2009- June 2010

. Setting Appointments for sales

. Handling and scheduling service appointments

. Provide solutions to customer complaints

. Follow up with all customers and manufacturers

Romantiques

Sales Assistant

October 2007 - 2011

. Shift manager: maintaining schedule, breaks, and inventory

. Create window displays

. Remerchandising the store, sales and events

. Receive in all new merchandise and price

. Analyze customer profiles and buying trends

Burke Williams

Front Desk/ Head of Skin Care Consulting

March 2006 - 2008

. Scheduled appointments for clients

. Maintained and managed schedules for employees

. Managed front desk, took payments, and balanced drawer

. Assisted and created sales and promotions

. Created, developed displays and marketing tools

Strangis Properties - Real Estate

Administration / Clerical

April 2005- 2008

. Updated and managed contacts

. Process and respond to telephone, mail and email correspondence

. Filing and processing paperwork

. Expense tracking and reimbursements

. Assist with the organization/coordination of seminars and

training

. Organizational tasks, maintenance of hard copy and

electronic files.

. Responsible for monitoring, ordering, and maintaining office

supplies

Trader Joes

Cashier/ Stock

2001-March 2006

. Ensured proper staffing on hand in the vitamin department

. Provided customer service and a positive work environment

. Assisted customers with purchases and information on products

. Cashier/stock/visuals

. Designed artwork, signs and labels

Banana Republic

Sales Associate

April 2003-August 2005

. Provided customer service to all new and existing clients

. Assisted customers with purchases

. Created displays

. Built strong relationships with the clientele

Caregiver

Care Taker

June 2000-March 2003

. Ran Errands, did grocery shopping, and meal preparation

. Light housework and yard work

. Personal health - medication

. Worked one on one with Alzheimer's

. Assisted with needs and companionship

EDUCATION

June 2000 - graduated from Willow Glen High School, San Jose, CA GPA: 3.6

West Valley, Saratoga, CA GPA: 4.0

. Liberal Arts / Child development



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