Customer Service Administrative Assistant

SAN JUANA TORREZ

*** ****** • San Antonio, Texas 78213 210-***-****

210-***-****

Career Profile ***********@*****.***

Results oriented, team player. Strong organizational skills with a keen ability to multi task a variety of challenges

and responsibilities. Reliable, dedicated and hard working. Able to take on additional responsibilities with ease

while maintaining a high level of success.

Skills and Proficiencies

• ICD & CPT – 9 Coding

• Download CD’s disc (X-rays)

• Enter Charges

• Enter Demographic

• Payment Processing

• MS Word & Excel

• Planning and scheduling

• Customer Service

• Interdepartmental Coordination

• Telephone Reception

• Purchasing

• Proof Operator

• 50 wpm Typing Speed

• Bilingual

Duties and Accomplishments

• Heavy data entry

• 45 line switchboard operator and receptionist

• PBX Operator 100 phone system

• Draft correspondence for supervisors while maintaining confidentiality

• Post and mail office correspondence in timely manner

• Order supplies on a regular basis to ensure availability

• Prepare IRS 1098 and 1099 forms

• Balance monthly ledgers including payment, cash, and general ledger

• Accounts payable, Accounts receivable, bookkeeping

• Provide friendly, prompt, focused customer service

Work Experience

UTHSC December 2010 – present

Research Technician – Associate

NCO Patient Advocacy Liaisons October 2001 – February 2010

Data Entry Specialist

South Trust Bank May 1993 - October 2001

Loan Administrative Assistant

Proof Operator

Bookkeeper

Bank of the West May 1986 – May 1993

Note Teller

Bookkeeper

Education

Graduate of Edgewood High School

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