Software Development
Resume:
Lisa A. Cuccarese
Sorrento, Fl.
**********@*****.***
Summary
Detail oriented and quality focused IT Professional in the areas of
financial and telecommunications, IBM-Mainframe and UI design/development.
Interface and openly communicate comfortably across multiple functional
areas. Skilled in areas of System Requirements Analysis, Software Design,
Functional Specification Development, Technical Specifications Development,
Technical Team Leadership, Software Coding, Software Testing and
Application Installation/Support. Successfully lead software development
efforts, developed, enhanced software applications and maintained customer
relationships. Provided interface to clients to resolve questions and
provide problem resolution.
Detail oriented and quality focused IT Professional in the areas of
financial and telecommunications, IBM-Mainframe and UI design/development.
Experienced in areas of Systems Analysis, Software Design, Functional
Specification Development, Technical Specifications Development, Technical
Team Leadership, Software Coding, Software Testing and Application
Installation/Support. Successfully lead software development efforts,
developed, enhanced software applications and maintained customer
relationships while providing local, regional and end user technical
support, problem resolution resulting in client retention.
Detail oriented and quality focused IT Professional in the areas of
financial and telecommunications, IBM-Mainframe and UI design/development.
Interface and openly communicate comfortably across multiple functional
areas. Skilled in areas of System Requirements Analysis, Software Design,
Functional Specification Development, Technical Specifications Development,
Technical Team Leadership, Software Coding, Software Testing and
Application Installation/Support. Successfully lead software development
efforts, developed, enhanced software applications and maintained customer
relationships. Provided interface to clients to resolve questions and
provide problem resolution.
TECHNICAL SkillS overview
Hardware: IBM z/OS Mainframe
Operating Systems: MVS, MS Win XP, MS Win 7
Software Summary: Cobol, CMD Level CICS, VSAM, MVS/JCL, MVS/TSO, MQ
Series, XML, XSL/SLT SOAP, HTTP, TCP/IP, IMS
DB/DC, Oracle, SQL, Java
Utilities: Batch/CICS Abend-Aid, CICS Omegamon, XPEDITER,
Intertest, Easytrieve, FileAid, Filemaster,
EasyTrieve, MS OFFICE, Quality Center, SPFPRO,
Endevor, jMeter
Software Development Agile, SDLC, Waterfall
Methodologies:
Professional Experience
First Data International, Maitland, FL 1998 to
2011
Application Architect
Duties included VisionPLUS software design, functional development,
technical team lead, analyst, coding, testing and software installation
with minimal supervisory guidance.
Knowledge of credit (bankcard/retail), debit and prepaid card products.
. Technical lead developer, technical team leader and subject matter
expert in VisionPLUS modules CTA (Collections Tracking and Analysis)
and LTS (Letters Subsystem). Developed, enhanced, provided problem
resolution and guidance to clients and all areas within the
organization and around the globe in regards to CTA and LTS modules.
Ownership and support of these modules was my responsibility.
. Technical team leader and contributing developer with knowledge of
VisionPLUS modules CMS (Credit Management/Billing System), WSS/SSC
(Security Subsystems), ASM (Account Services Management), FAS
(Financial Authorizations Subsystem) and CDM (Credit Decision
Management).
. All VisionPLUS modules were developed using Cobol, CMD level CICS
language, using supporting VSAM files, Sequential files and JCL.
. Contributing technical lead developer to develop VMx (Virtual
Messaging and SOA) module for VisionPLUS . New messaging module
allowed for the web enablement of legacy software utilizing Cobol, CMD
Level CICS, VSAM, XML and SOA. New messaging module supported MQ
Series, HTTP and TCP/IP protocols and was successfully implemented at
First Data client sites, processing centers around the globe.
. Contributing business analyst member of a team dedicated to designed
and re-engineering of VisionPLUS legacy card processing application
and supporting subsystems into an all encompassing state of the art,
web enabled Java/Oracle/SOA application.
. Technical Team Leader to internal resources, off-shore employees and
contractors for both large and small projects. Oversaw QA efforts on
several projects and provided assistance when necessary.
. Provided analysis of client user requirements for purposes of
completing design and functional specifications.
. Developed business specification design and functional specifications
documents when expertise was required to fulfill user requirements.
. Provided subject matter expertise guidance and technical support to
local/regional peers, end users, of existing products and features.
Convergys (formerly Cincinnati Bell Information Systems), Lake Mary, FL
1990 to 1998
Systems Analyst
. Provided Cellular telecommunications applications software end user
support for daily requests, trouble-shooting and applications 24/7
system support resulting in client retention.
. Cellular telecommunications mainframe software was developed in Cobol,
CMD Level CICS languages with supporting IMS DB/DC databases, VSAM
files and JCL.
. Performed updates to external system interfaces and upgrades to
mainframe Cobol software as a result of cellular switch upgrades.
. Determined the system impacts of client requests for system
enhancements and modifications.
. Part of a team to migrate the existing COBOL/CICS system, IMS
databases and associated files to a developing client/server
architecture that used ORACLE relational databases.
. Maintained cellular billing system application software, aspects
included toll rating and bill generation of cellular customer
accounts.
. Team lead developer to oversee the development lifecycle of cellular
system enhancements to assist development team members and bring
enhancements in by delivery date, within budget and without errors.
. IMS database administration to support conversions and upgrades for
client environment.
. Performed system testing for data center mainframe migration to new
site to ensure no negative impact to clients.
Cincinnati Bell Information Systems, Orlando, FL
1985 to 1990
Programmer
. Coded and tested all Cobol, CMD Level CICS and JCL modifications to
telecommunications application software for service management
processes for various clients.
. Supported the promotion of software into the production environments.
EDUCATION/TRAINING
AS, Computer Programming, Southern College, Orlando, Florida
Java, SQL, TCP/IP networks, VB .NET; Seminole Community College, Lake Mary,
Florida
UML Use Cases, Sun Microsystems, Orlando Florida
Contact this candidate