Customer Service Manager

Esther Reisberg

** **** ******

Rockaway Township, New Jersey 07886

Email address: ******@**********.***

Telephone number 973-***-****

Please do not contact my employer at Tilcon New York Inc.

because I am still employed.

OBJECTIVE: Seeking a challenging position as an Executive Administration

Assistant which chronciles my extensive professional experience in Employee

supervision, Payroll, Personnel Administration, Company Benefit

Coordinator, Inventory Reconciliations, Accounts

Receivable and Payable.

PROFESSIONAL

QUALIFICATIONS: Administered and implemented benefit plans for 224

employees. Processed Sales/Administration Personnel records.

Supervised a departmental staff of 13 personnel. Management of $30,000,000

in company inventories. Devised cost reduction methods resulting in

significant savings by various company departments.

COMPUTER/SOFTWARE: Spreadsheet, Word, Microsoft Excel, Email

BUSINESS EXPERIENCE

1991 TO CURRENT Tilcon New York Inc.

Bid Administrator, Prepare all the

paperwork to prepare bids to the Municipalies, NJDOT and NJ Turnpike

Authority. Insert all necessary paperwork for the bids to be complete. . I

also handle the job list and subcontractors list which I email to a

distribution list.

Four Years ago I was the EEO Office doing Certified Payroll. Prior to that

I help the Controller of the company doing taxes, spreadsheets and excel.

8/89 to 1991 NCR Corporation, Parsippany, New Jersey

Finance Administration Services

Department

Customer Support Specialist, Personnel

and Payroll

Review company policies, benefits and

payroll with new employees,. Perform employee termination exit interview.

Handle confidential personnel records, relocations, coordinate and

implement benefits.

11/88 to 7/89 Temporary Agency - Excorp, Pomerantz, NCR

Corp.

Mountainside, Union, Parsippany, New

Jersey

Accounting and Administration positions.

Performed various accounting function and cost analysis reviews.

8/87 to 10/88 Metrodmedia Long Distance Company, Ft

Lauderdale, Florida

Junior Accountant. Prepared and analyzed

monthly telephone usage cost reports utilizing spreadsheets.

Responsibilities included resolutions to maintain profits and reduce loss.

Maintained controls regarding account receivable and payable discrepancies.

1971 to 1987 New Jersey Bell Telephone Company-Verizon,

Elizabeth, New Jersey

Continuing Property Records Inventory

Assistant Manager

Supervised and trained six personnel to

reconcile 20 different field location inventories to ensure accurate

accounting records for capital accounts. Achieved lowest percentage of

inventory discrepanies for the company, Prepared inventory

instructions for individual and joint settings. Served as a Divestiture

Committee Member, recommending billing procedures which ulitmately

eliminated a department and provided for a smooth transition into another

accounting system.

Education: Union County College, Cranford, New Jersey

Associate of Arts in Sociology, 1979,

Deans List

Interned as a volunteer social worker

for the Juvenile Probation Agency in Linden, 1979 (Sociology Program)

Kean College, Union, New Jersey

Deans List, Social Work Curriculum

Courses taken: Management/Administrative Harassment, Word-Tabs

& Tables, Excel Basic Formulas-Level 1 and 2, Integrity Training.

Corporate Ethics, Customer Service,

Heartsaver AED, Managing Multiple Priorities, Office 2003 to Office 2007.

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