Customer Service Assistant

Melinda K Helm

** ****** ****

RE: HR Assistant II-Benefits

Skilled, organized and creative professional with more than seven years of

administration experience in a fast-paced and confidential environment. I

have an aptitude for developing new skills and adapting to new

environments. My computer skills span a wide range of software, including

all MS Office programs and an ability to quickly learn new software. Proven

to have increased productivity and efficiency for various departments.

I'm an enthusiastic, well-organized, and resourceful individual with the

ability to deal patiently and tactfully with others. Very detailed-oriented

with excellent verbal and written skills and able to work independently

when necessary.

I would like to thank you in advance for reviewing and considering my

resume. If you have any additional questions or need additional

information, feel free to contact me. I look forward to speaking with you

at your earliest convenience.

Thank you,

Melinda Helm

[pic]

Melinda K Helm

______________________CONTACT INFORMATION _______________________

Full Name: Melinda Kathleen Helm

Telephone: 406-***-****

Email: ***********@*******.***

______________________PROFESSIONAL EXPERIENCE_____________________

U

THE CAMBRON GROUP LLC

Jul 2005-Present

Position: Corporate Administrator & HR Assistant (Virtual/Home-Based)

Perform a wide variety of Corporate Administrative and HR services, working primarily

with Microsoft Office systems, various payroll and data systems including Fidelity, BDB

and Paychex, multi-tasking and employee relations.

Increased efficiency through the implementation of streamlined forms and processes, and

turned a portion of my position into a profit center through audits.

Intranet implementation and maintenance.

Created and manage updates for employee enrollment documents.

Payroll processing and management, including garnishments and other state and federal

related payroll issues and requests.

Create flyers for print and email distribution; brochures and marketing pieces;

presentations.

Responsible for executing, processing and securing hundreds of contracts.

Employee on-boarding, maintenance and off-boarding - also dealing with state and federal

offices for employee related issues and requests.

Conduct Sexual Harassment Trainings

FIFTH WAVE LEADERSHIP - KALISPELL, MT

May 2009-Oct 2009

Position: Personal Assistant to Morrie Shechtman (Virtual/Home-Based)

Handled correspondence, presentations, travel arrangements, invoicing and order

processing.

Temporary position only.

UNORTHSTAR INTEGRATED WIRELESS DISTRIBUTORS, INC-CA

Dec 2003-Jul 2005

Position: Corporate Administrator & HR Assistant (Virtual/Home-Based)

Corporate Administrative Services Assistant in charge of all contract execution, dealer

interface and correspondence.

Email marketing, new dealer enrollment, demo line management and administration.

A variety of other administrative and customer service duties.

UMARRIOTT'S CAMBELBACK RESORT & SPA-SCOTTSDALE, AZ

April 2003-August 2003 (employment while attending school)

UBAYVIEW RESORT & MARINA (seasonal) -BIGFORK, MT

1st Season: April 2001 - Sept 2001 2nd Season: April 2002-September 2002

______________________ACADEMIC HISTORY_______________________

April 2003-Aug. 2003 Scottsdale Culinary Institute,

Scottsdale, AZ

Culinary Arts & Hospitality Management

Jan. 2003-March 2003 Atlantic Culinary Academy at

McIntosh College, Dover, NH

Culinary Arts

Jan 2000- April 2002: BYU-Idaho

Business

1994-1998: Jerome Sr. High School,

Diploma-ID

______________________Skill Set Summary_____________________

Creating Forms & Templates

Creating and maintaining reports

Proof Reading

Database creation and management

Internet and library research

Flyers, Announcements, Newsletters, Presentations

Basic website design

Travel arrangements, event coordination/planning

Creating job descriptions and performing reference checks

Employee handbooks and manuals

Creating offer letters and HR compliant forms

Business plans

Researching

______________________Additional Skills - Computer Specific_____________________

Microsoft Office Systems: Word, Excel, PP, InfoPath, Access, etc.

Adobe Standard and Publishing Systems

Additional publishing programs including Art Explosion, Publisher, PowerPoint

Type Speed 70+ WPM

QuickBooks (beginner to intermediate knowledge)

General computer knowledge (intermediate and advanced on a few applications)

Online Payrolls processing and 401k systems including Fidelity, BDB, ADP and Paychex

Intranet sites including WebOffice and WebEx video conferencing

Contact this candidate