Executive Health

BEN LAUB

**** **. ***** ***** ****** 925-***-**** Home 925-***-****

San Ramon, California 94583 *******@**.******.***

SUMMARY

Senior executive with broad-based management experience in health care

industry. Actively involved in operations, strategic planning of programs

and community relationship development, special projects, and in developing

competitive marketing strategies. Participant as a key member of executive

committees and boards of directors. Demonstrated ability to lead, act upon,

and initiate change. I am attracted to organizations that are seeking a

creative and quality professional, to engage in shaping and developing

growth-oriented strategic partnerships and new revenue streams though

service and program design.

ACHIEVEMENTS

Licensed Nursing Home Administrator with substantial experience as a

Regional Director of

Operations for Lifehouse Health Services, Executive Director of Home

for Parents, and as Executive

Director of Bureau for the Aged, successfully managed and coordinated

regional multi-site

Programs and service-support teams for 1200 beds in 11 facilities,

resulting in improved quality of

services to clients and higher utilization of division capacity

Renovated and remodeled facilities, and expanded occupancy,

implemented information technology network in healthcare facilities,

achieved high level of customer satisfaction within health care

organizations, improved profitability and community loyalty to

organization

Provided leadership, coordination, and versatile management for

expansion of the continuum of programs and services including sub-acute,

HMO/managed care, skilled nursing care, psychiatric and mental health

center, rehabilitation services, intermediate care, community care,

assisted-living facilities, dementia care facilities, adult day health

centers, CCRC, regional senior centers, services for the developmentally

disabled including child care, home health care programs, case

management, and meal delivery programs

Improved the operating performance of skilled nursing, intermediate

care, and assisted-living facilities through the generation of collateral

agreements, resulting in increased market share, profitability, and

development of joint-venture opportunities on behalf of facilities

PROFESSIONAL QUALIFICATIONS

2012-Present CEO, Sholom Community Alliance - CCRC

Chief Executive engaged in strategic planning, operations, and

management of senior programs

in multi-site CCRC and community based home health and hospice

services, fundraising,

operating over 820 client accommodations on two campuses with a

$57 million operating budget.

Skilled in developing community partnerships and collaborations

2010 - 2012 Senior Executive Director, Windsor Healthcare

. Design and implementation of strategic initiatives resulting in

increased facility occupancy from

88% to 98% and improved quality mix. Reduced account receivable days

outstanding from 45

days to 29 days. Stabilized personnel turnover to below 15% annually.

( Implemented Quality Assurance for Performance Improvement

facility-wide

2008 to 2010 Regional Director for Operations and Business Development,

Lifehouse Health Properties, California

Census enhancement, relationship development with

organizations, and marketing for skilled

nursing properties in Northern California.

2005-2007 Director, Armed Forces Retirement Home, D.C. - CCRC

. Appointed by the Department of Defense to direct this Community and

integrate 400 displaced residents brought into D.C. from the sister

Retirement Community in Gulfport, Mississippi in the aftermath of

Hurricane Katrina

. Successfully integrated a 30% increase in Campus occupancy in D.C.

to a total of 1300 residents on this 272 acre site

. Realigned 275 Campus employees and 300 contract employees to insure

a high quality of services and programs were provided; expanded

medical, mental health, social, recreational, nutritional and

environmental services to meet client needs

. Achieved recognition by the Department of Defense for the

unprecedented achievements as a result of resettlement of residents

and staff; improved the Campus operating performance; maintained

the integrity of financial performance consistent with

Congressional requirements

2002-2008 Executive Director, New Bethany Residential and Skilled Care

Community - CCRC

. From 2002-2005, increased and sustained the residential occupancy

from 77% of capacity to 98%-100% of operational capacity, resulting

in improved financial performance and increased utilization of

facility resources

. Decreased premium on workman's compensation during 2002 to 2005 by

69% by implementing improved safety practices, negotiating claims,

and implementing return to work measures

. Established a prominent community visibility and developed a

referral/wait list for the facility for targeted occupancy

2002. Executive Director, Pleasanton Healthcare Center, Kreske

Enterprises LLC

1997. Executive Director, The Forum Incorporated - CCRC

Developed, directed, and maintained national consulting activities

for health care and

general business, implementing strategic initiatives, creating

new business ventures, and

analyzing expansion of services

Implemented and managed successful acquisitions and divestitures of

health care

organizations while sustaining a high quality of services, community

responsibility, and

customer and client satisfaction

Developed successful marketing programs for healthcare and service

organizations

resulting in a 16% increase in occupancy in three months and a 20%

increase in

revenues

1981-1989 Executive Director, Home for Parents ( Oakland,

California

Designed and implemented long range plans for facilities and programs

resulting in

a focused use of resources

Successfully negotiated with vendors and providers for improved

contract and pricing

conditions while sustaining positive and productive relations with

all parties

Recruited, trained, managed and retained culturally and functionally

diverse key

professional staff; and through training in work redesign,

delivered an improved quality of

services resulting in a 20% reduction in manpower needs and a

90% reduction in workers

compensation

Created financial reporting systems resulting in improved fiscal

information and a 30%

reduction in preparation time

Coordinated and successfully integrated an academic organization

training site within a

health care setting resulting in higher quality of services to

clients and improved access

to talented manpower

1973-1981 Executive Director, Bureau for the Aged ( Omaha,

Nebraska - CCRC

Productively cultivated and integrated funding sources for not-for-

profit organization including local, state, national agencies,

endowment foundations, private corporations, and individuals, to

accommodate financial support to organization products and services

Innovated, planned, and developed special programs for elderly

population resulting in a 50% increase in client participation

Provided leadership in identifying emerging trends in services and in

evaluating sites for establishment of facilities, resulting in an

accelerated, comprehensive, and organized format for decision-making

CIVIC AND PROFESSIONAL ACTIVITIES

( California Association of Health Facilities (GR Payment

Reimbursement Workgroup

( National Association of Homes for the Aging ( Board of Directors,

Education Committee

( American Association of Homes for the Aging ( Member, House of

Delegates

( Nebraska Association of Homes for the Aging ( Executive Board of

Directors

( Health Planning Council of the Midlands ( Executive Board of

Directors

( National Medical Enterprise ( San Ramon Hospital Steering Committee

( California Association of Homes for the Aging ( Long Term Care

Advisory Committee ( Health Services Committee

. Finance SubCommittee

. San Ramon Valley Rotary, Centennial Chair

EDUCATION

( B.S., University of Nebraska, Business Management

( Licensed Nursing Home Administrator

Licensed Nursing Home Preceptor

Residential Care Facility for Elderly (Assisted Living) Certified

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