Customer Service Sales
Resume:
JOY CULLINAN
Gainesville, FL 32605
***********@*****.***
Work Experience
EscaRosa Coalition on the Homeless (July 2010 – December 2010)
Position: Social Work Intern
Primary Objective: To engage with homeless individuals and facilitate services
Additional Experience: Helping to plan, promote, and execute daily events for National Hunger and
Homelessness Awareness Week, organizing fundraisers, soliciting donations, recruiting and coordinating
volunteers, visiting homeless encampments, communicating with other service agencies and clients,
entering clients into database, promoting and distributing Street Survival Guides (homeless services
guide)
Children’s Home Society (January 2010 – May 2010)
Position: Social Work Intern – Adoption and Foster Care
Duties: Accompanying social worker and learning her daily routine, including, but not limited to, home
visitations, managing and filing official paperwork, and following proper government procedures
Skate Station Funworks (October 2007 – August 2009)
Position: Customer Service
Duties: Handling cash register and sales, managing multi-lined telephone, ensuring wellbeing of patrons,
resolving customer issues
Skate Station Funworks (June 2008 – August 2008)
Position: Camp Counselor
Duties: Ensuring wellbeing and safety of children, planning events and activities, chaperoning field trips
Education
Bachelor of Arts, Social Work (December 2010)
University of West Florida – Pensacola, FL
Dean’s List – Spring 2010
President’s Honor Roll – Fall 2010
Associate of Arts, Sociology (June 2009)
Santa Fe College – Gainesville, FL
Professional Memberships
National Association of Social Workers
Skills
Self-starter
Excellent written and spoken communication
Proficient in Microsoft Word, Excel, PowerPoint
Fundraising and event planning experience
Volunteer management experience
Customer service and clerical experience
Resource and referral experience
Case management experience
Childcare experience
Experience handling multiple customers in a fast-paced environment
*References available upon request
Contact this candidate