Administrative Assistant Manager
Resume:
Ebony Brown
*** ***** **** ****** *** *** Philadelphia, PA 19143 678-***-**** ******@******.*****.***
Education
University of Pennsylvania, College of Arts and Sciences – Philadelphia, PA
Bachelor of Arts in History, Concentration in European History, May 2011
Cumulative GPA: 3.19
Related Courses: Introduction to Management, Introduction to Social Research
Research Experience: Research Seminar: Russia’s Orient, Major Seminar: World of Anna Karenina
Experience
America Works
Administrative Assistant, July 2011- Present
• Performed general administrative tasks, data entry, and handled sensitive and confidential information in
client records
• Assisted clients with computer related tasks, including writing and editing resumes and cover letters,
iWorkwell, Inc.
Content Manager, June- July 2011
• Developed and updated articles for publication, managed editing process of articles via emails and phone calls
to writers and editors, researched references
University of Pennsylvania School of Nursing Office of Technology Information Systems (OTIS)
OTIS Computer Help Desk/Lab Assistant, September 2007- May 2011
• Monitored computer labs, answered phones, organized computer equipment, campus errands and general
assistance at the help desk
• Assisted clients with basic troubleshooting, as part of tech support team
The Major Advisory Program (MAP)
Student Advisor, September 2010- May 2011
• Advise undeclared freshman and sophomore students on the History major via email
Penn Course Review (PCR)
Writer, Summer 2009-May 2011
• Wrote reviews of courses and instructors based on raw comments from students, within a deadline, reviews
then published online to help students select courses
Penn Women's Mentorship Project
Mentor, September 2009- May2010
• Mentored incoming female students at Penn concerning adjusting to college life
PennPals
Volunteer, September 2007- May 2009
• Communicated with Middle School students in the West Philadelphia area through informal emails and letters
Skills
Language: Studied Russian (two years) and Japanese (one year)
Computer: Microsoft Word, PowerPoint, Excel
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