Customer Service Data Entry
Resume:
Jose J. Irizarry
Ashtabula OH, 44004
*************@*****.***
Objective: Office Position with emphasis on computer data entry that would
allow for advancement as I
continue with my education.
Summary: Exceptionally responsible worker with experience in a busy
office. Fast learner with
experience in a wide range of basic clerical and
computer skills.
Work History:
Chautauqua Works/Department of Labor
10/10 to 03/11
Resource Room Assistant/Work Experience
Dunkirk, New York
> Designed and prepared monthly office calendars and newsletters for the
months of November to March.
> Prepared and mailed over 130 envelopes monthly.
> Team player, assisted 8 staff members with an assortment of tasks
including preparing envelopes, folders, filing, shoveling snow,
changed the water jug, and other general office duties.
> Assisted approximately 20-30 customers per week with computer usage,
questions, creating resumes and employment search via computer.
> Excellent clerical and computer skills including Microsoft Word 03 and
07, Publisher, Data Entry, Excel and Mail Merge.
> Daily use of Microsoft 07 or 03, Excel.
> Customer service, Able to maintain confidentiality such as customer
personal information.
> Professional composure under the pressures of a busy office and/or
disgruntled customers.
> Scheduled appointments for customers with staff and workshops.
> Operate multi-phone line daily.
> Help customers update and create resumes and check unemployment
information via the computer.
> General office duties such as filing, copying, faxing, shredding etc.
> Organized and co-facilitated a Career Fair for over 60 High School
Students.
> Input and updated the monthly sign in sheets into a spreadsheet.
> Trained another employee in all aspects of the Resource Room Assistant
position.
> Filed and Organized all paper resumes alphabetically.
> Front desk duties such as greeting customers and provided information
for customers.
Department of Social Services
01/10 to 05/10
In Home Care Provider
Dunkirk, New York
> Cared for an infant and a 2 year old child.
> Prepared nutritional meals and children's formula
> Changed children's diapers daily
> General Housekeeping
> Maintained a safe living environment for the children at all times.
Education:
GED, Adult Learning Center 324 Central Avenue
Dunkirk, New York
Skills:
> Computer: Microsoft Word 03, 07, Publisher, Basic Excel, typing 35
wpm
> Language: Bilingual, English(Expert) and Spanish(Intermediate)
> Customer Service: Data entry and office clerical
Jose J. Irizarry
3130 Johnson Court
Ashtabula OH, 44004
*************@*****.***
REFERENCES
Vicki I. Cocca
Employment Counselor
Department of Labor
407 Central Ave.
Dunkirk, NY 14048
Joyce Golden
Youth Specialist
Erie 2 BOCES
407 Central Ave
Dunkirk, NY 14048
Kara Frontuto
Career Specialist
Chautauqua Works
407 Central Ave
Dunkirk, NY 14048
Contact this candidate