Customer Service Data Entry
Resume:
Résumé of Lisa Shaw
Menomonie, WI 54751
****@**********.***
EM P LOYM EN T OB JECTI VE
To obtain a Moderator position with CompuCom.
QUALI FI CATI ONS
Data Entry/Office Assistant
• Familiar with most commonly used software. (Microsoft Word, Excel, Publisher, Corel
WordPerfect, Adobe Acrobat, etc.)
• Compiling data into computer.
• Typing.
• Printing.
• Filing.
• Shredding discarded documents.
Work Traits
• Self-starter
• Strong work ethic/seasoned professional.
• Very organized and efficient.
• Always striving to do tasks more efficiently.
• Great time management skills.
EM P LOYM EN T HI STOR Y
• On line Forum Moderator. (Unpaid: 5 hours a week mandatory however I averaged
over 40 hours a week). Zynga Games, San Francisco, California. January 2010 to
April 2011
Job duties: Customer service representative. Enforced Rules of Conduct and Terms
of Service on Forums. Reported problem posts. Participated in discussions on game
play, give answers or refer to help threads. Reported any game problems to Super
moderators either by game playing or through posts written by community members
on forums. Oversee Suggestions Box area. Created Guides for players.
• Volunteer. (Unpaid, part-time) Red Cedar Medical Center-Mayo Clinic Health System,
Menomonie, Wisconsin. September 2010 to present
Job duties: Greet and assist customers at front desk, give them forms to fill out for
Doctor's appt., answer phones, keep rooms clean and orderly
• Owner/Web Designer. (Part-time) Fiona Web Goddess, Menomonie, Wisconsin.
September 1998 to December 2009
Job duties: President of company. Designed web pages and hosting services.
Process billing and collect fees.
• Data Entry/Office Assistant. (Part-time). Stout Vocational Rehabilitation Institute,
Menomonie, Wisconsin. July 2008 to September 2008.
Job duties: Office work involving basic clerical functions, filing, shredding
confidential documents, inputting survey information into MS Office Documents.
• Cook/Dietary Aid. Red Cedar Medical Center, Menomonie, Wisconsin. December
1998 to April 2006.
Job duties: Prepare meals for Cafeteria, Deli and for patients in room service, greet
customers, act as cashier, patient tray delivery. Deli food transport.
• Food Service Worker. UW-Stout Dining Services, Menomonie, Wisconsin. August
1998 to December 1998.
Job duties: Cashier, prep food and serve to students on campus. Serve food on
campus events.
EDUCATI ON
Anoka Ramsey Community College. Coon Rapids, Minnesota. Political Science Associate
of Arts Degree. June 1990.
R EFER EN CES: Upon request.
Contact this candidate