Customer Service Accounting
Resume:
TIFFANY HEINZ
Lakeville, MN 55044
************@*****.***
Objective
Seeking a responsible position in the accounting field where my excellent
analytical and technical skills can be utilized for continued professional
growth for myself and my company.
Education
Rasmussen College Eagan, MN
Bachelor of Science Degree, Accounting Major (3.94 GPA)
Inver Hills Community College Inver Grove Heights, MN
Associate Degree, Liberal Arts Major
Work Experience
Snyder Drug Prior Lake, MN 2002-2010
Manager -second shift
Accountable for all store operations, including customer service, checkout,
scheduling, stocking merchandise, product placement, etc.
Manage all second shift associates.
Perform dayend closing of the store and account for the accuracy of sales
media and reconcile any and all discrepancies found in receipts and/or
cash.
Use accounting software to debit, credit, and total accounts on computer
spreadsheets and databases.
Operate 10-key calculators and printing machines to perform calculations
and produce documents.
Decipher customer questions and complaints while maintaining quality
customer service. Process phone orders and assist pharmacists with filling
orders and prescriptions.
Experience with Western Union Money Transfers, Money Orders, Bill Pay,
Minnesota State Lottery, Retail.Net computer systems, and RF Handheld
units.
Abilities and Knowledge
Proficient in Microsoft Excel, Word, Access, and PowerPoint
Experience with various accounting software, such as QuickBooks and
Retail.Net systems
Highly trustworthy, discrete and ethical
Reputation for strong attention to detail, analytical skills, and follow
through
Knowledge of bookkeeping principles and procedures for maintaining
ledgers, journals and similar accounting records
Perform mathematical calculations
Operate personal computers in an MS Office environment, photocopy
machine, calculator and telephone equipment used in the maintenance of
accounting records
Create effective working relationships within assigned department,
Company-wide, and with vendors.
Work effectively as part of a work unit
Establish and maintain filing systems
Communicate effectively, verbal and written
Organize work efficiently and effectively
Work under stringent deadlines
Contact this candidate