Medical Management
Resume:
Ms. Susan L. Schell
Ithaca, New York 14850
E-mail: ******@*********.***
Summary of Qualifications
Twenty years of progressively responsible healthcare financial management experience
with expertise acquired in both physician practice and hospital environments.
Self-directed, hands-on leader with vision, energy, perspective, and demonstrated
capacity to effect positive change. Dynamic communicator, motivator, negotiator and
mentor. Established history of strategic restructuring and revitalization to achieve
operational excellence.
Experience
Pikeville Medical Center, Pikeville, KY
Assistant Chief Financial Officer – Physician Practices (2009 – 2011)
Financial leadership for physician enterprise employing 78 physicians, 38 non-physician
practitioners and 158 practice staff in 55 practice locations, 33 distinct specialties, 4
primary care offices, 3 retail clinics and 3 provider based departments. Manages annual
net revenues and operating expenses of 184M and 133M, respectively. Supervision of 21
FTEs within physician coding, revenue, and billing.
• Developed and implemented documentation, coding and charge entry program for
all inpatient, outpatient, and ambulatory professional services and procedures.
• Created physician practice reporting tools to analyze, plan, manage, and sustain
physician integration including statistical measures, productivity reports,
compensation analyses, financial projections and physician financial statements.
• Engaged practice managers and physicians in financial oversight of practice
operations.
• Provided compliance guidance for all physician services including; research and
interpretation of State and Federal regulations and Commercial contracts,
coordination of internal audits, impact analysis and communication with providers
and third party payors. Discovered and resolved non-compliant billing of locum
tenens services (+$150,000). Corrected inappropriate modifier usage (+$100,000
per year), discovered and resolved non-compliance with Medicare “incident to”
and “split shared visit” regulations.
• Evaluated Medical Center’s practice management system. Provided written
assessment and justification for purchase of new product.
• In process of converting several office practices to “provider based” status
(+700,000 per year).
Berkshire Health Systems, Pittsfield, MA
Associate Vice President (2007 – 2009)
Provided financial leadership for all Health System entities, including: Berkshire Medical
Center, a 306 bed teaching hospital affiliated with the University of Massachusetts;
Fairview Hospital, a 25 bed critical access hospital; Berkshire Faculty Services, a 30
group physician practice organization employing over 100 physicians; and an
administrative management company. Managed annual net revenues and operating
expenses of 390M and 380M, respectively. Supervision of 28 FTEs within payor
contracting, reimbursement, business development, budgeting and general accounting.
• Identified, negotiated and recovered claims underpayments totaling 2.2M.
• Identified, researched and corrected billing inaccuracies (+600,000 per year).
• Identified, developed and implemented significant changes to improve
accountability, transparency, clarity and timeliness of the Health System’s
financial information.
• Negotiated improved contract language and payment rates with third party payors.
• Planned and successfully implemented major restructuring of finance division.
Cortland Regional Medical Center, Cortland, NY
Controller (2002 – 2004)
Director of Finance (1998 – 2002)
Accounting, financial reporting, budgeting, financial planning, reimbursement, and grant
administration for 166 bed acute care hospital and 80 bed residential care facility.
• Financial representative for legislative meetings. Provided President with
overview of regulatory reimbursement issues, impacts, and course of action.
• Educated and mentored clinical managers to facilitate their understanding of the
financial operations of their respective departments.
• Improved MEDITECH efficiencies and capabilities across numerous modules.
Cayuga Medical Center at Ithaca, Ithaca, NY
Director of Finance (1990 – 1998)
Director of General Accounting (1988 –1990)
Education
Master of Health Administration In Progress
Saint Joseph’s College of Maine, Standish, ME
Bachelor of Science - Accounting 1985
Ithaca College, Ithaca, NY
Affiliations
Healthcare Financial Management Association
Medical Group Management Association
Contact this candidate