Customer Service Ms Office

Soundaryavalli Chintapalli

Grand Canyon University, Ken Blanchard College of Business

**** * ********* ****, *******, AZ 85015

Cell: 1-925-***-**** Email:******.***@*****.***

Education:

MBA 2011

Grand Canyon University, Phoenix, AZ, USA

Bachelors of Science

Aurora’s degree & PG College, 2007-2010,

Chikadpally, Hyderabad, India Osmania University, A.P,

India.

Courses:

• BSc ( Chemistry, Microbiology, Botany)

• Pursuing MBA (Grand Canyon University, Ken Blanchard College of

Business)

Experience:

• Cash handling & customer service : June 2008 – February 2009

• Qualifying specialist: @ GCU

Responsibilities:

• Educating the customers regarding the products and their usage.

• Phone call answering, supporting the customers on their quires.

• Payments and cash handling.

• Maintaining the records.

• Qualifying the students and transferring the calls to appropriate

councelors.

Strengths:

• Comprehensive problem solving abilities.

• Confidence Energetic, Hardworking, Enthusiastic to learn and

Dedication towards work.

Excellent Presentation skills.

•

Excellent verbal and written communication skills

•

Permanent resident ( green card) & legally permitted to work in

•

USA.

Languages speak: English, Hindi, Telugu, and Tamil.

•

Computer skills:

Operating Systems: WINDOWS 98, XP, Windows 7; MS Office, power

•

point, internet

Contact this candidate