Human Resources Management

A L LY S O N K E N DA L L WA LT E R

*** ******* ***** ** ******, FL 33570 443-***-**** ******@*******.***

H U M A N R E S O U R C E S G E N E R A L I S T

Background in HR affairs, including experience in employee recruitment and retention, staff

development, mediation, conflict resolution, benefits and compensation, HR records management,

HR policies development and legal compliance.

Demonstrated success in negotiating win win compromises, developing teambuilding programs,

and writing personnel manuals, corporate policies, job descriptions and management reports.

HR Skills

HR Department Startup Staff Recruitment & Retention Orientation & On Boarding

Employment Law Employee Relations Training & Development

FLSA/ADA/EEO/WC Benefits Administration Performance Management

Mediation & Advocacy HR Program/Project Management Organizational Development

HR Policies & Procedures

Professional Experience

Medi weightloss clinics® Tampa, FL

Franchisor in the healthcare industry. 88 locations in 21 states.

Director of Human Resources, 2007 to Present

Recruited to help build HR department. Responsible for guiding the startup and management of a full

spectrum of HR operations, systems and programs. Worked with senior management to create HR

policies and procedures; recruit employees; create group benefits databases; and develop orientation,

training and incentive programs. Manage leave of absence programs and personnel records; administer

benefits enrollment and programs; administer HR budget; and develop and adhere to department’s

strategic goals in line organizational objectives. Built HR sample templates for franchisee use in multiple

states.

Key Results:

Structured and implemented programs and policies in the areas of training, compensation structures,

benefits packages, incentives and new employee orientation.

Fostered a teamwork/open door environment conducive to positive dialogue across the organization.

Negotiated approximately 50 salary offers and dozens of sign on bonuses/relocation packages annually at

both the exempt and non exempt level.

Brought FLSA program into full compliance.

Developed Supervisor’s handbook. Instituted preferred providers list and trained managers and associates

on procedures to follow.

Reduced benefits costs by 18% annually through meticulous recordkeeping and ensuring that company

did not pay for benefits for which employees were ineligible.

A L LY S O N K E N DA L L W A LT E R

Phone: 443-***-**** Page 2

Wrote employee manual covering issues including disciplinary procedures, code of conduct, FMLA

policy and benefits information.

Introduced company’s formal performance review program, creating a flexible and well received tool

that was later adopted company wide.

Revised job descriptions across all levels and categories.

Professional Experience (continued)

university of maryland, university college Adelphi, MD

Leading higher educational provider for Maryland residents and military.

Student Services Assistant, 2005 to 2006 Recruiter, 2006 to 2006

Promoted to plan and coordinate community events for outreach. Resigned due to budget cuts and

anticipated move to Florida.

Key Results:

During transition of system, created a PeopleSoft manual for interoffice use. Manual was adopted

company wide as a training tool and resource for faculty, staff and students.

Devised creative and cost effective incentive and morale boosting programs (including special events and

a tiered awards structure) that increased student satisfaction and retention.

Anne Arundel Community College Arnold, MD

Top community college in Maryland, offering a variety of degrees to students.

Student Services Assistant, 2002 to 2005

Served as Interim Coordinator of . Ft. Meade (military location) and Interim Assistant to Registrar

during first year of employment. Transitioned to call center to train and develop knowledge on

organization. Resigned after receiving employment offer from UMUC to work at Ft. Meade location.

Key Results:

Communicated with customers, employees, and other individuals to answer questions, disseminate or

explain information, take orders and address complaints. Reduced complaints by reinforcing customer

service goals for department.

Prepared court ordered documents and assisted with yearly statistical reports on student enrollment.

Education & Certifications

Capella University

Graduate Certificate in Human Resources, 2009

Master of Arts Human Resource Management Anticipated graduation 12/2011

Activities: Worked concurrently during college as a Director of Human Resources.

University of Maryland, University College

Bachelors of Science ~ Psychology, 2006

Anne Arundel Community College

Associate of Arts ~ General Studies, 2002

A L LY S O N K E N DA L L W A LT E R

Phone: 443-***-**** Page 3

Of Note

Professional Development:

Complete ongoing training in the areas of compensation and benefits, employee and labor relations,

leaves of absence, workers’ compensation and workplace safety/security.

Affiliations:

Society for Human Resource Management (SHRM)

Software:

PeopleSoft

Peachtree

Endicia

WorldShip

Class

Datatel

EMR

Goldmine, WH Reports, ACT

Microsoft Office (PowerPoint, Excel, Word, Outlook, Access)

People Manager

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