Customer Service Manager

Brett Taylor Brock

*** ******** ***. ***. #****

Marietta, Ga. 30064

Phone: 678-***-****

Secondary Phone: 678-***-****

Email: abgvkn@r.postjobfree.com

Objective

To secure a career oriented position in law enforcement or private security that holds the promise of advancement.

Qualifications

United States Army

11 Charlie Airborne/Infantry

Perimeter Security Training

M18 / M26 Taser Certification

Oleoresin Capsicum and Collapsible Baton Certification

Georgia State Certified Security

EPA Certified HVAC Technician

3+ yrs. experience, Diesel Mechanic and Interior Repair Tech at Werner Enterprises

Education

Cass High School - Cartersville, Ga. (1997 2000)

Covenant Christian Academy - Montgomery, Al. (2000 2001) Technical Diploma

Awards and Certificates of Recognition

Mortar Expert Medal

Rifle Sharpshooter Medal

Grenade Marksman Medal

Certificate of Recognition for a Felony Drug Arrest

Officer of the Month for Plaza Security L.L.C.

Officer of the Year for Plaza Security L.L.C.

*Copies of all certifications and certificates of recognition are available.

Work Experience:

September 2013 - Present, Rental Manager / Customer Relations / Pre-Owned Sales - Marietta Toyota

Assisted in Managing Rental Department and Customer Service Rep. / Pre-Owned Sales Consultant

March 2012- September 2013, Patrol Ofc.(PT) moved to City Patrol Ofc.(FT)

Promoted to Cpl. Nightshift Supervisor / Field Training Ofc. Promoted to Sgt. Daytime Supervisor

Fleet Maintnance Coordinator / Field Training Ofc.

February 2010- May 2012, Diesel Mechanic - Werner Enterprises

Fleet truck maintenance and Interior Repair Technician

April 2009- February 2010, Security Patrol Officer - Plaza Security LLC.

Private Property Security Ofc. and City Patrol Ofc. / Events Security

February 2007- April 2009, Rental Associate - Marietta Toyota

Rental Department and Customer Service Representative

May 2006-February 2007, Flooring Installer - Teems Carpet

Flooring Installation and Flooring Repair Assistant / Technician

June 2006 April 2007, Diesel Mechanic - Werner Enterprises

Fleet truck maintenance and repair, 3rd Shift 11pm-7am

February 2005-May 2006, Shift Manager - Rite Aid Store / Pharmacy

Stock, Inventory, Customer Service, Overseeing Store Operations

September 2002 January 2005, Owner/Manager - Elite Mobile Detailing LLC.

Owned and operated mobile detailing company, Small Interior Repairs, High Speed Buffing, Waxing Etc., Managed day to day operations,

July 2001 May 2003, 11c/Airborne Infantry - United States Army(Active Duty)

Basic Training, Mortar / Demolition, Perimeter Security - E.P.T.S. Honorable Medical Discharge

Professional References

1) Lt. Mike Frassrand, Lt. / Director of Company Operations, Plaza Security LLC.770-***-****

2)Joe Scarbrough, Sales and Customer Service Rep, Verizon Wireless 770-***-****

3)Christine Rattazzi, Customer Relations Manager, Marietta Toyota 770-***-****

4)Blake Thomason, Owner / Operator of Cell Phone Repair Store (CPR) 770-***-****

Personal References

1)Donna Bell, Service Manager, Capital BPG 770-***-****

2)John Turner, Alabama State Certified Electrician 334-***-****

3)Adam Roebuck, Active Duty U.S. Navy 770-***-****

4)Brianna Houze, Marietta Toyota LLC.,678-***-****

Computer Skills

Skilled on Word, Internet Explorer, ADP, Adp CRM, Excel, Outlook, and Power Point

Contact this candidate