Customer Service Administrative Assistant
Resume:
Angela Ortega
Arvada, CO 80003
**********@*****.***
I am a dependable, hard-working and loyal individual, who is looking for a
position that will allow me to use the training and skills that I currently
have, yet still allowing me to learn and grow. I am a very customer oriented individual.
Work Experience:
Office/Operations Manager
Print-O-Stat, Inc.
Cranberry Twp., PA
07-2010 to 06-2011
Responsible for general running of office and production area. Responsible for making sure that
all product that went out of branch was correct, handled all billing and collections of past due
accounts. Responsible for processing all incoming customer orders and ensuring that the correct
product was delivered in a timely manner. Responsible for providing weekly sales projections to
corporate office and all month end reports. Processed all bills for payment by corporate
accounting office. Responsible for making sure that all maintenance was up to date on all
company vehicles and providing monthly vehicle reports to corporate office. Responsible for all
hiring and training of new employees. Responsible for all product orders so that we did not run
out of product for our customers.
Server
Bob Evans Farms
Pittsburgh, PA
09-2009 to 08-2010
Responsible for taking and delivering customers food and drink orders. Responsible for
providing excellent customer service. Keep server area clean and neat.
Dispatch/Customer Service Representative
Benson Systems
Gilbert, AZ
09-2007 to 02-2008
Answer incoming phone calls to Service Department, schedule service calls as needed. Organize
and manage Service Technicians schedules, rearrange as needed. Daily reports of false alarms
and systems that are in need of maintenance or service calls. Order requisitions of parts needed
to complete specific jobs. Obtain rental equipment as needed for specific jobs.
Administrative Assistant
Sodexho - Phoenix Children's Hospital, Phoenix, AZ/ Mercy Gilbert Medical Center,
Gilbert, AZ
04-2005 to 08-2007
Administrative Assistant for Food and Nutrition Services and Environmental
Services. Acted as back-up Unit Controller supporting Food Services, Environmental Services
and Engineering,
including all accounts receivable, accounts payable, hourly and management
payroll processes, scheduling, office supply ordering, travel arrangements. Supported Retail
Manager with all cash responsibilities and
reports, including safe accuracy and money deliveries, deposits and transfers.
Back up for Diet Office. Back up for Human Resources.
Retail Representative
Crossmark, Phoenix, AZ
08-2004 to 04-2005
Merchandising and Plan-o-gram maintenance of displays in dedicated stores in my
district monthly. Transmitting of information gathered by hand held computer
daily.
General Manager
Little Caesar's Pizza, Gilbert, AZ
04-2003 to 07-2004
Responsible for general running of restaurant. Supervision of 12 or more
employees per shift, all scheduling, interviewing, hiring and training of all
employees and assistant management staff, all ordering.
Maintenance Coordinator
Sodexho - Arizona State Hospital, Phoenix, AZ
10-2001 to 02-2003
Responsible for handling all incoming phone calls for maintenance requests and
dispatching them to the proper technician for completion. Keeping track of the
location of all technicians via 2-way radio. Input of all payroll information
into computer system. Monthly reports.
References available upon request.
Contact this candidate