Customer Service Sales

PATRICIA SATHLER

**-** **** ****** *** Floor, Astoria NY 11103 • 347-***-**** • ********@***.***

PROFESSIONAL EXPERIENCE

Freight Payment Auditor, Granite International Inc. /Contracted by GE Energy (June 2010 – March 2011)

Responsible for investigating and troubleshooting invoices and verifying rates prior to payments approval.

Attended weekly meetings with the team coordinator to discuss any pertinent information regarding vendor issues.

Maintained and archived detailed invoices and payments data according to corporate auditing requirements.

Ensured that charges (freight, ocean, air, truck, port) were entered into the freight payment systems in a timely

manner and applied to correct general ledger account.

Handled balance due bills in a timely and expeditious manner.

Administrative Assistant, DSV Air and Sea, Clark, NJ (May 2008 – June 2010)

Attended monthly board meetings, took minutes and handled all Board correspondence and directives.

Provided customer service to actual and potential clients including requests of rates proposals, orders and online

support.

Delivered sales presentations to customers demonstrating the benefits and features associated with the company’s

products.

Prepared documents and memorandums such as Purchase Agreements, Closing Statements, and Leases.

Accounts Payable, Gate Gourmet, Elizabeth, NJ (May 2007 – March 2008)

Responsible for handling all aspects of vendor payments (invoices against purchase orders, contract payments,

credit processing, direct payments, referrals).

Assisted on the production of monthly financial statement reports.

Verified and prepared checks requisitions for money owned to suppliers.

Handled receiving of wire transfers from customers.

Responsible for Bank Reconciliations.

Sales Consultant, Automation, Technology and Monitoring, Brazil (February 2005 – March 2007)

Provided customer service to clients in the follow up of sales, new products and upgrades.

Completed sales transactions using sales techniques and strategies.

Developed new business transactions through extensive networking and effective advertising.

Effective at creating and closing out sales orders.

General Assistant, Banco do Brazil, NY (August 1999 – June 2003)

Managed diplomat accounts, trade finance and international relations.

Opened and closed diplomatic accounts.

Managed internal checking, credit cards, loans and all banking transactions involving diplomat’s accounts.

Responsible for letters of credit quotes.

Handled Brazilian financial import/export plan (EximBank).

EDUCATION

M.S. Accounting - Brooklyn College, NY (Anticipated 2013)

Bachelors of Science in Accounting, Magna cum Laude - Kean University, NJ

CERTIFICATIONS

IRS VITA/TCE - Volunteer Income Tax Assistance and Tax Counseling for the Elderly – Advanced

SUMMARY OF QUALIFICATIONS

Multilingual: Portuguese and Spanish.

Working knowledge of Excel, Word, PowerPoint and Outlook.

Knowledge in QuickBooks, can easily adapt to new accounting software and environment.

REFERENCES

Upon Request

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