Sales Customer Service
Resume:
**** ****** ***** **: 469-***-****- Preferred Method of
Mesquite, TX 75150 Contact
E-Mail: *********@*********.***
KATY DELLIS
Objective I desire to utilize 9 years of Human Resources
skills to produce a Return on the Investment you
have put into your Human Capital. Taking care of
our "Internal Customers," ensures that our
"External Customers" will be taken care of too."
Experience 2005-Present Safework Supply Inc.- 2108 Browder St
Dallas TX 75215- 214-***-****
Safety Training First Aid and Sales
I conducted a more comprehensive client safety and
first aid program than had ever been done for any
of Safework's clients.
I performed the most detailed level of safety
consulting for client locations including facility
walk-thrus, eyewash station & first aid kit
inspections, AIB, FDA/USDA, MSDS, PPE & Signage non
compliance issues; Forklift Driver Training,
Forklift Driver Warning Notices and Forklift Driver
Re-training & Proper Hygienic practices for Food
Manufacturing.
The customers said they never had a rep so
dedicated to their safety and quality as I was.
They professed exclusive loyalty and would pay a
higher price for our service.
Trained hands on chemical consultation based on the
application
Personally handles each and every client and
personally delivers 80% of orders
Handles each client's "special projects" prepared
with measuring tapes, chemical samples, protective
clothing samples and janitorial equipment samples
Performed 100% of her own budgeting, collections,
marketing, & quotes,
Expanded territorial sales from the Dallas Fair
Park area to as far reaching as Garland,
Carrollton, Coppell, Fort Worth, Oak Cliff, Grand
Prairie, Irving, Farmers Branch, Southlake, North
Dallas, South Dallas, Downtown Dallas, San Antonio
and Houston.
Received company's highest sales bonus last 3 years
Developed integrated inventory management program
for large clients.
02/2003-05/2004 Service First Staffing and Safety
Consulting-5646 Milton St. #240 Dallas TX 75206
President
Performed the role of HR Manager by supervising the
office staff and performing all training, hr duties
and program development to get this new business of
mine off the ground.
Built 1,000,000 in sales in 7 months
Performed quality control checks on everything,
especially social security number verifications and
all the recruiter's paperwork.
Developed OSHA/ANSI compliant individual safety
programs for each client location
Produced a job trained and safely trained recruit
prior to the first shift
Successful Implementation of a safety-training
course for new recruits, which increased
profitability, decreased accidents, and developed
an additional marketing niche for our sales team.
Company Closed- W2 available for Reference
Verification
04/1997-01/2003 Excell Personnel- 1341 W.
Mockingbird Lane Dallas, TX-214-***-****
General Manager
Managed an overhead staff of 10 including 1 sales
rep other than myself, while managing my own sales
goals and all of the HR Manager duties of this
multisite office.
Managed 2 recruiting offices with over 1500 active
temporary personnel.
Personally performed all payroll, a/p, a/r, hard
collections, unemployment claims ( I lost 1 in 6
years ), banking, w-2 runs for 1500 employees,
social security number verifications and quality
control checks on all the recruiter's paperwork.
Continuously trained my staff to perform the HR
Management functions that were not confidential so
that they could add skills to their set.
Increased regional sales from under 1 million
dollars to over 4,680,000 in 2 years
When I left, I was selling over 500K per month in
sales in addition to my managerial duties.
Developed OSHA/ANSI compliant individual safety
programs for each client
Managed the DOT driver screening and employee
tracking
Successful Implementation of a safety-training
course for new recruits, which increased
profitability, decreased accidents, and developed
an additional marketing niche for our sales team.
Company Closed- W2 Available for Reference
Verification
04/1996-04/1997 Nesco Resource- 15400 Knoll
Trail Drive #111 Dallas, TX 75248- 972-***-****
Customer Service & Sales
Performed interviewing, recruiting, pre-screening
and placement for this technical and clerical
placement firm
Maintained daily contact with applicants and
clients
Was required to operate various types of office
machinery including computers and computerized
testing machinery
Promoted to Outside Sales from customer service
within the first year of employment
EDUCATION
= 1985-1989 Coconut Creek High School North Laud.,
FL- Diploma Received-
3.5 GPA- Honors Student
SHRM- "HR Generalist Certificate Program"- 2002
SkillPath - "Excelling as an Highly Effective Team
Leader"- 2002
TRAINING
OSHA ANSI NIOSH DOT AND FIRST AID Training
LANGUAGES
Intermediate Spanish- 80% Competency
SOFTWARE/ ADDITIONAL COMPETENCIES
Proficient with MS EXCEL, WORD, POWERPOINT,
PUBLISHER AND OUTLOOK
QuickBooks, Adobe, Installs/Uninstalls, Downloads,
Backups, Antivirus, Spyware, Spam ware, System
Maintenance,
Proficient with all e mail programs
Proficient with all copy, scan and fax machines
Competent at online social networking
Competent at online Recruiting
Competent at Media based Recruiting
Competent at Job Fair Recruiting
Competent at Public Relation Style Recruiting
Contact this candidate