Manager Customer Service
Resume:
Paulina J. Parsons
Linden, Virginia 22642
Mobile: 703-***-**** Home: 540-***-****
Summary of Qualifications
Experienced in working an environment that requires organizational, technical, leadership, and interpersonal
skills. Proven trustworthy, ethical, and committed to giving superior customer service.
Responsibilities Included
Communicating clearly with customers, up selling products (specials) with guest, keying in correct orders,
being accountable for large sums of money, creating a comfortable environment for guest and co-workers,
checking identification of guest to abide by state laws, carrying large trays, being active for eight or more
hours.
Employment History
March 10, 2011- July 26,2011
Smokey Bones: 12541 Jefferson Avenue Newport News, VA 23602 757-***-****
Server
October 7, 2010- February 10,2011
T.G.I. Friday’s: 12122 Jefferson Ave Newport News, VA 23602 757-***-****
Server and shift leader (which includes setting up the floor plan, leading the team through a smooth
shift, helping anyone when needed, and closing out the night)
October 1 2009- December 15, 2009
Virginia Living Museum: 524 J Clyde Morris Boulevard Newport News, VA 23601 757-***-****
Volunteered at the gift shop (retail), restocked shelves, accounting, and a ticked usher
September 6, 2008- September 31, 2010
T.G.I. Friday’s: 180 Crooked Run Plaza Front Royal, VA 22630 540-***-****
Hostess, server, and shift leader
Education
Christopher Newport University
Studying mass communications. Completed fifteen credits
1 University Place, Newport News VA 23606
Warren County High School
Graduated in 2009 with an advanced studies diploma
155 Westminster Drive, Front Royal VA 22630
Drama Club for two years as a stage manager, costume design, and assistant set director
Journalist for the school paper
References
Anne Lucas-Holmes
Owner of BBR
Known for ten years+
Phenita Herbert
(571) 331- 7870
Manager of a HOA
Known for ten years
Barbie Booker
Manager of T.G.I. Friday’s in Front Royal
Known for three years
Cliff Rigney
Manager T.G.I. Friday’s in Front Royal
Known for one year
Contact this candidate