K elley Cla ry
**** **** ***** **. *** ***, Hampton VA 23666
434-***-****, K *********@*****.***
Objective
Customer Service Rep
Abilities
Excellent verbal communication skills
Extremely productive in high volume, high stress, environment
H ighly proficient in computer and telephone skills
Very ambitious and eager to learn
Employment H istory
-Summer of 2006-Carrolls Superstop
Convenience Store
Cashier/Deli Assistant
-December of 2008-July 2009-Wild Wood Nusrey
Cashier
Greeted and advised customers on f lowers and landscaping options. Kept inventory,
restocked shelves and ran cash register.
-February 2010-June 2011- The Lake Gaston Resort/Resorts of Distinction
C ustomer Service Representative
Answered high volume phone calls assisting members on reservations, payments,
and online accounts. Assisting resort representatives incoming reservations.
E ntering mailed, faxed, and printed applications. Faxed information. Updating and
entering information on spreadsheets.
Education
Attended Brunswick High School graduated June of 2009 with Honors Diploma
Fall of 2009-Spring 2010 Southside Virginia Community College-Registerd Nurse
Fall of 2011 will be attending Thomas Nelson Community College-Registered Nurse