Gladys M Gomez
**** * ***** ****** . **** Beach, California 90808 . 562-***-**** .
*************@***.***
OBJECTIVE
To obtain a full-time career in an Administrative position where my proven
experience can be expanded to provide a significant contribution to a
progressive organization.
OVERVIEW
. Extremely focused and results-oriented in supporting complex, deadline-
driven operations; able to identify goals and priorities and resolve
issues in the initial stages.
. Professional and experienced in handling sensitive and confidential
information. Self-starter who requires little to no day-to-day
instruction and only needs general instruction on new assignments. Very
resourceful and able to problem solve by utilizing various resources to
resolve issues or obtain information.
. Effective gatekeeper with excellent organizational, verbal and written
communication skills with attention to detail.
. Strong administrative and project coordination skills.
. Strong written and oral communication skills.
. Highly organized and detailed oriented.
. Ability to multi-task and set appropriate priorities, elevating where
necessary.
. Ability to work independently as well as in a team environment.
. Ability to be a positive team player - willing to take initiative.
. Excellent PC skills, including demonstrated proficiency with MS Outlook,
PowerPoint, Excel and Word.
. Bilingual - Spanish
EXPERIENCE
ACC Environmental Consultants, Inc., Los Angeles, CA - June 2002 to Present
Administrative Assistant/Training Coordinator
. Developed the Los Angeles location, researched office space, negotiated
contracts with vendors, purchased all furniture and office equipment. Was
the liaison between the President of the company and all vendors.
. Handled the Human Resources function for the Los Angeles office:
Recruiting, Interviewing, Background/Reference Checks, New Hire
Paperwork, Benefits Administration, Terminations
. Designed and implemented all phases of marketing and flow of Training
Programs offered by ACC.
. Build, execute and follow through on marketing campaigns.
. Provided administrative support to Project Managers.
. Created presentations and booklets for management use and staff meetings.
. Responsible for billing, accounts receivable collection for all
Training Programs.
. Assist in Development, Execution and proofreading of proposals.
. Arranged all social events.
. Manage all aspects of the day-to-day business functions: phone system,
supplies, catering, and conference room scheduling.
. Travel Coordinator-Work with employees and ACC to assure quality travel
arrangements.
. Created and maintained filing systems for all projects.
. All aspects of Administrative Duties.
ACC Environmental Consultants Inc., Oakland, CA- October 1998 to June 2002
Administrative Assistant /Human Resource Assistant
. Administered health plans including enrollments and terminations.
Coordinates benefit programs including health, dental and life insurance
plans.
. Planned and conducted new employee orientation to foster positive
attitude toward ACC and ensure compliance with ACC policies, benefit
plans and enrollment provisions.
. Performed recruitment activities, interviews, and evaluates candidates
for select positions.
. Conducted exit interviews to determine reasons for separation summarizing
trends that may improve ACC management and employment practices.
. Maintain personnel records.
. Maintain database to keep track of training records to ensure that
employees receive job appropriate training and re-certification.
Toyota Material Handling Northern California, Hayward CA- January 1997 to
October 1998
Sales Secretary
. Provided administrative support and generated proposals as requested for
the sales staff.
. Handled incoming calls, distributed mail, reviewed correspondence and
composed administrative documents and sales reports for monthly meetings.
. Ordered literature and supplies as needed from vendors.
EDUCATION
Medical Interpreter, Southern California School of Interpretation, Norwalk,
CA, November 2011
A.A. Business Administration, Heald Business College, Hayward, CA, January
2000
Rio Mesa High School, Oxnard, CA, 1993