GLORIA A. MCLEAN

*** ************ ****** **., *********, GA 30188( 404-***-****(

abgvib@r.postjobfree.com

CAREER OBJECTIVE

To acquire a challenging training position in a professional and growth

oriented organization

Demonstrated success record in:

. Planning, designing, and delivering employee training on a campus and

corporate level

. Developed and implemented standards, matrices, and processes for

measuring employee follow through on trainings in order to evaluate

and improve their overall effectiveness

. Presenting and delivering updated reports to district superintendent,

school boards and city councils

. Developed and delivered numerous in person and e-learning

presentations to large groups

. Creating district wide staffing schedules to optimize time used during

the day

. Motivating and mentoring staff to attain peak performance levels per

job requirements

. Proven record of success in creating and maintaining records for state

compliance and annual audits

PROFESSIONAL EXPERIENCE

Grady Healthcare System, Atlanta, Georgia July 2010 -

May 2011

Epic Implementation Trainer/Application Support

. Credentialed Epic ClinDoc trainer for Grady Healthcare System;

participated in clinic and hospital go live from training through post

go live implementation phases

. Designed, developed and delivered training programs and associated

materials that facilitated effective knowledge transfer to Grady

employees

. Responsible for creating and assigning end user log-in id's for

training classes

. Provided high level of support to end users via phone, email and post

go live help desk for all inpatient applications

. Tracked trouble tickets using Remedy ticketing system.

. Contributed in regular status meetings to state any bugs, problems and

risks.

. Converted paper based end user assessments to Captivate 5

. Able to study new technologies and tricky concepts rapidly and execute

them

. Collaborated with Grady technical teams to customize end user manuals

for new application launches to highlight Grady-specific functionality

. Provided post go live assistance for physicians and nurses at several

Grady Health System outpatient clinics using Ambulatory software

. Actively participated in formulating training strategies during

curriculum design/redesign and shift change control meetings during Go

Live, to better accommodate the needs of the Epic end user

. Implemented and maintained the Grady Learning Management System (LMS)

during classroom training sessions for the end users including

enrollment and grade reporting of clinicians

Manara Academy, Coppell, Texas July

2009 - June 2010

Assistant Administrator

Founding faculty member of a brand new public start-up charter school

(grades K-8); the first in TX to offer Expeditionary Learning (EL) as the

core method of instruction; hired to lead staff in professional development

to ensure state and district accountability measures

. Prepared and led annual two week long training of new employees prior

to the start of school

. Assisted with the creation of presentations for city council meetings

and speaking engagements

. Acted as the senior trainer responsible for providing support to new

teachers through mentoring, observation, and feedback

. Coordinated and conducted school tours, parent information sessions,

and on/off campus events

. Coordinated all campus safety training events, created school based

evacuation plans, and scheduled monthly safety drills

. Supervised a faculty of over 30 employees to identify their needs and

challenges and developed and led training seminars and professional

development opportunities

. Created marketing materials for the school as directed by the district

superintendent

. Designed instructional materials via PowerPoint and Captivate for

mandatory teacher trainings on the use of web based assessment systems

and required district assessments

. Created training documentation for staff working on various school

committees

. Lead the school in all areas in the absence of the principal

. Served as district assessment, ESL, and child nutrition program

coordinator

. Served as district representative at open houses, city council

meetings, and community information sessions

Amana Academy, Alpharetta, Georgia

June 2007 - May 2009

Quickly accelerated through the school leadership ranks to serve in a

director level position based on proven leadership skills, effective

management and training of employees, maintenance of district compliance

reports and record keeping, and creativity in developing policies and

processes for new start up schools.

Director of Student Services

. Managed and directly supervised both elementary and middle school

campuses with a staff of over 55 and student body of approximately 400

students

. Served as student information coordinator and maintained all student

record databases

. Served as the direct supervisor and performance appraiser for all

special programs staff

. Coordinated, created training materials for, and led staff development

sessions to groups of over 40 adults on a weekly basis

. Assisted with the annual giving campaign and fundraising kick off

. Served as campus RTI coordinator, created all training materials and

benchmark assessments, and trained all staff on best practices

. Created and administered grade placement tests for incoming students;

provided families with feedback targeting areas of improvement aligned

with specific student strengths and areas of needed improvement

. Served as student assessment coordinator for all state and local

district testing in grades K-8

Highlighted Achievements

. Served as committee chair for middle to high school transition team to

prepare graduating 8th graders for enrollment into various Fulton

County high schools, trained parents on how to prepare their child for

high school transition

. Organized training events and created training documentation for the

new state of Georgia released software for school based implementation

and progress monitoring

. Managed the hiring of summer school staff, trained the new interim

summer school principal, and created campus summer enrollment and

parent information materials

. Managed discipline of students for both elementary and middle schools

. Represented Amana Academy at district, state and national events for

promotion of the school as well as recruitment of education based

staff

TECHNOLOGY AND DATABASE RESOURCES

Proficient in the use of Microsoft: Word, Front Page, Publisher, Excel,

Power Point, Outlook

Credentialed in Epic Inpatient applications; proficient in Epic

CPOE, ambulatory and ADT

Information Databases: LMS, Blackbaud, RSCCC, E-Class Grades,

GKIDS, SASI, MAP, DiagWin

Have working knowledge of SQL and XML

Experienced in creating professional development via Power Point,

Snag It, and Adobe Captivate

EDUCATION

M.Ed. in Leadership & Administration, Kennesaw State University, 2006

Bachelor of Arts in Education, Warner Southern

College, 2000

Associate in Arts, South Florida CC, 1998

Linked In Profile: http://www.linkedin.com/in/gloriashaukat

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