Manager Customer Service

Location:

Posted:

August 23, 2011

Miguel Manuel Luquis Amaro

602-***-**** **** W Beautiful Ln, Laveen AZ 85339

*******@*****.***

OBJECTIVE: To obtain a management position where I can advance my career working for

a growing restaurant company. To help the restaurant achieve an even higher level of success by

bringing my skills of hard work, dedication, ethics, promptness, multi-tasking, and holding

employees accountable. To help all employees perform at a higher level than ever before and to

offer an unparalleled level of customer service.

EXPERIENCE:

Red Robin Kitchen Manager From 08/2000 to 05/2009 (During this time, worked for several

Red Robin locations including Chandler, Superstition Springs, Las Vegas, and Tempe, and also

opened many other new Red Robins across the country.

• Inventory

• Variance Control

• Ordering

• Production

• Prep

• Hiring

• Cleanliness

• Scheduling

• Safety and Sanitation

• New Menu rollouts

• Training new team members

• Training New Managers

• Opened 17 NEW Red Robins

• Test Restaurant

• Training Restaurant (trained new managers from all over country)

Cowboy Red Robin (franchise group of Red Robin, in Houston, TX) Kitchen Manager

06/2009 to 05/2011 Salary

Duties were the same as above, but in addition, I also worked a lot more in the front of the house,

managing servers and hosts, and doing schedule writing and more face to face customer work.

Rock Fish 04/1997 to 08/2000 Kitchen Manager

I Helped open 2 new Rock Fish locations. Responsibilities included the same as those listed

above for Red Robin.

REFERENCES:

Merrill Jencks Fellow Manager at Red Robin in Chandler and Tempe 480-***-****

Jose Guardia Supervisor at Red Robin General Manager Chandler 305-

607-3480

Terry Sugn Red Robin General manager Houston, TX 281-***-****

*Bilingual in Spanish