Security Customer Service

Michelle L Laret

*** ***** *****

Norfolk, VA 23505

USA

Contact Phone: 757-***-****

DSN: 314-***-****

Email Address: ********.*****@*****.***

EXPERIENCE

**/**** ** **esent Personnel Security Specialist (PSS); SOSi

International Ltd, Department of Army Kosovo/ Camp Bondsteel

. Develops and implements policies and procedures for security access

program systems and managing the Task Force Falcon or Eagle Personnel

Security Program.

. Designs and implements Personal Security Program to include maintaining

a collateral security roster, performing and ensuring the proper

destruction of classified material, managing NATO classified programs,

issuing NATO courier orders, producing and issuing Security Badges, and

processing initial and periodic security clearance actions through OPM

and DSS using EQIP.

.Prepares courier orders, verifies individual security clearance

information through CCF; maintains hard copy and automated Security

Clearance Access Rosters to ensure rapid location, identification and

retrieval of an individual's security clearance information.

.Supports Security Manager with executing security briefing s, reports,

and other requirements as needed. Researches documents and make

recommendations to update and streamline security processes and

procedures.

.Analyzes, enhances, customizes, maintains and documents applications to

manage classified holdings.

06/2008 to 04/2010; Assistant Special Security Officer (ASSO); USN, USS

Kearsarge LHD 3.

Assistant Special Security Officer USS KEARSARGE, LHD 3, 2008 - April

2010

. As the Assistant Special Security Officer for the USS Kearsarge, I

directly managed the command's SCI day to day operations to include:

administration, Defense Courier Service, physical security and personnel

security for over 1700 personnel including all service branches, multi

agencies and organizations internationally.

. Conducted all indoctrinations, debriefs, security administrative

paperwork to include personnel security investigations ie, exception

packages, fingerprints, local records checks and supporting documentation

required to maintain a security clearance.

. Expert KSA to use JPAS and E-QIP/SF-86 paperwork submission and

processing to OPM.

. SME with all aspect of the SCIF to include access control,

storage/movement and the safeguarding of sensitive material while

preparing reports and briefs as well as briefing multi level supervisors

and superior management supporting SCIF management, security policies and

procedures.

. As Departmental Administrative Manager, I conducted research;

printed/distributed reports. Maintained contact database in MS Outlook

and correspondence database in Excel.

. SME with briefing security training and awareness while reviewing and

revising security policies and procedures.

. As COMSEC/CMS Clerk enforce proper handling of COMSEC material;

instrumental in the areas of use, inventorying, inspections, audits and

safe guarding of COMSEC material.

02/2005 to 05/2008: Courier/Special Security Representative (SSR);

Defense Courier Service; United States Transportation Command, 8479 Air

Cargo Rd;

United States Transportation Command, Defense Courier Division, Norfolk,

2005-2008

. A Joint Service Command tasked by SECDEF with the secure movement of

sensitive national security material. Supports joint/combined operations,

NATO, U.S. allies, DOD, State Department, NSA, CIA, DIA and other federal

agencies.

. I ensured for the safe and expeditious movement of highly sensitive

material throughout the world for over 200 accounts, while managing the

completion of all activities for storage, transfer and delivery of highly

classified and time sensitive material throughout the Global Defense

Courier Service (DCS).

. Expertly processed and shipped highly sensitive material for over 500

accounts. Ensured strict compliance with the rules governing the handling

of time sensitive highly classified material throughout the Global DCS

network.

. Managed a logistics budget of over $100,000 for 3 courier stations.

. As command Asst. Security Manager, I implemented and conducted

regularly scheduled training on security and procedural guidelines, while

updating command Sensitive Compartmented Information Facility (SCIF)

Manager's handbook with periodic tasking, inspections and OPSEC matters

ensuring 100% compliance.

. Command Operations Non Commissioned Officer (NCO), I ensured 100%

accountability, receipt, delivery, and security of material. Enabling

station to run at maximum efficiency during severe personnel shortages, I

maintained station's monthly mission scheduling.

01/2002 to 01/2005: Special Security Representative(SSR), Fleet

Information Warfare Center (FIWC), Little Creek VA.

. At FIWC Norfolk, I managed the SCI databases to include administration

documents, Defense Courier Service entries and destruction reports. I

ensured proper storage for Communications Security Material and on call

for physical security matters.

. Possessed extensive knowledge of the Electronic Personnel

Questionnaire, providing training and customer service for both military

and civilian security programs. After becoming the subject matter expert

(SME), I spent countless off-duty hours supporting FIWC's reserve unit;

processing SSBI's, conducting SCI indoctrinations, drafting and releasing

visit certifications. Maintained AMHS, Joint Warfare Information

Communication System circuits and Lenel Intrusion Detection System.

Expert in solving administrative and technical issues with Lenel system

for FIWC keeping base security response for false alarms minimal.

. As COMSEC Clerk was experienced in the area of use, inventorying,

inspections and safeguarding of COMSEC material. Enforced proper handling

of COMSEC material.

. Command Defense Courier Manager, processed packages and maintained an

effective database for tracking and locating shipments, providing

customer service to many contractors and other commands in the area.

. Provided administrative support for seamless operation of subordinate

Sensitive Compartmented Information Facilities (SCIF) with many

operational demands and a magnitude of Communications Security Material

needs, while supporting the SSO in preparing for and passing Defense

Intelligence Agency security inspections.

EDUCATION

Hollidaysburg Area High School, Hollidaysburg, PA 16648; 1995 High School

Diploma

**No Higher Education Specified

PROFESSIONAL TRAINING

Graduated Cryptologic Technician "A" School January 2002. Graduated

Defense Courier Division School in February 2005

PROFESSIONAL LICENSES/CERTIFICATES

Certificate of Completion for Special Security Officer (SSO)/Special

Security Representative (SSR) Course. 2010

PROFESSIONAL RATINGS, AWARDS, AND RECOGNITIONS

Awarded four Good Conduct Awards, 1 Navy Achievement Medal, 1 Joint

Commendation Medal.

OTHER INFORMATION

**None Specified

U.S. MILITARY SERVICE INFORMATION

Active Duty: 01/1996 to 04/2010 - U.S. Navy

Campaign badges and/or expeditionary medals received: Joint Service

Commendation, Navy Achievement Medal, Joint Meritorious Unit Award, Unit

Commendation, Meritorious Unit Commendation, Battle "E", Good Conduct,

National Defense, Armed Forces Expeditionary, GWOT Expetionary, GWOT

Service, Humanitarian Award, Sea Service Deployment Award.

Honorable Discharge

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