Manager Project
Resume:
Daulton West, Jr.
Glen Allen, VA
Phone: 804-***-****
********@*****.***
http://www.linkedin.com/in/daultonwestjr
WEB CONTENT MANAGER / INSTRUCTIONAL DESIGNER / SOCIAL MEDIA STRATEGIST
Web Usability ? Social Media Consulting ? e-Learning 2.0 Training ? SEO-Web
Analytics
Repeated successes with continuous process improvements in financial /
manufacturing / baking industries, with large Fortune 200 companies.
. Expanded online presence for company, including dynamic web content,
blogs, and social networking sites to improve functionality and
communications with retail customers, sales & marketing representatives,
and volunteer work force.
. Coached and trained over 300 job seekers to leverage social media for
personal branding, job networking via multi-presentations to Career
Prospectors, other network groups in Richmond, VA.
An innovative leader, skilled social media strategist, and web content
manager. The proven ability to analyze a business process, services, and
growth opportunities, then introduce strategic and tactical solutions that
generate process improvements, better communication and customer
engagement.
Recognized for broad strengths in continuous process improvements, and
social media strategy designed to enhance web presence, using the latest
social media tools, and Web 2.0 technologies.
EXPERIENCE
Interbake Foods LLC, Richmond, Virginia
09/10 - current
Interbake Foods LLC is a baked goods manufacturer with over 100 years of
business experience.
Web Developer (Web Content Management / Social Media Strategy)
. Used Newfangled, a content management system (CMS) to create site
content, including blogs, images, documents, videos, links, and web
pages. Key member of site redesign team.
. Increased social web presence with creation of Facebook pages for
customer engagement.
Online course creation and e-Learning instructional design - As project
lead to replace current e-Learning system, performed analysis on several
LMS/CMS, and course authoring tools to assess, test, and recommend
courseware packages flexible enough to meet customers needs.
. Created online courses using appropriate courseware tools (Articulate,
Moodle, TOPYX, Captivate, Smartbuilder) for customer evaluation that
support business objectives.
. Coordinated training using TOPYX, an LMS eLearning 2.0 platform with
integrated social learning. Obtained business approval to use TOPYX
for new e-Learning software solution.
Richmond Social Media Examiner, Richmond, Virginia
06/09 - present
(Examiner.com is the insider source for everything local; a division of the
Clarity Media Group)
As an online reporter for Examiner.com, research and write about social
media websites, news, views, tools, tips, web 2.0 technologies, the latest
from industry leaders, and local social media events. Publish and share
articles to local, national and international audiences.
Social Media Strategy Consultant, Richmond, Virginia
02/09 - present
. As Social Media Strategist of Get Hired Virginia Speed Networking Event
on 10/27/09, used social media, a blog, and LinkedIn direct mails to
promote the successful career networking event. The event reached full
capacity, rose over $1000 for charity, and was covered live by ABC.
. Featured panelist on Career Success Radio from Melbourne, Aus on 1/24/10,
discussing 'Creating a Social Networking Plan for Your Job Search', and
on 10/4/09, discussing 'Career change is not only possible...It's
exciting.'
. Recommended as a Twitter expert on two websites - Job Sites and Career
Experts on Twitter
and 150+ Experts on Twitter ALL Job Seekers MUST Follow.
. Featured in New Media Hire: Featured members page in recognition for
quality blogs posted.
ASocialMediaChampion4U.com (Website creator / Business owner)
. Created layout, graphics, blog, content, HTML/CSS updates using
WordPress & MS Office Live.
. Optimized meta tags to improve the searchability of site and boost
SEO ranking.
. Web analytics used to track visitors, site usage, page usage,
referring sources, and keywords.
Code X Inc, Richmond, Virginia (contract at Capital One)
05/08 - 10/08
(Code X (CXI) is a leader in IT application development, project
management, staff augmentation)
Project Manager/ Consultant - As project lead, performed analysis on
current system, optimized
current system and implemented process improvements to deliver a
more efficient business model.
. Saved Capital One time and money by completing project tasks ahead
of schedule and under budget. (successfully delivered project in 4
months instead of 6 months originally targeted)
. Re-engineered the change management process into a more repeatable,
business effective process model that promotes collaboration between
departments and stakeholders.
Capital One Financial Corporation, Richmond, Virginia
1995 - 2007
Held a variety of positions in information technology including: Production
Support Specialist, Contingency Planning Process Manager, Technical Support
Analyst, and Webmaster
Webmaster
. Successfully performed webmaster duties for IT organization - site
content creation, usability testing, and updates to web pages using
Dreamweaver, CSS, and HTML software.
Business Process Analyst
. Was the contingency planning manager for IT organization that included
members from 5 different teams and 2 continents. Optimized and
delivered a simplified, more portable process model that enabled the
Enterprise Technology business unit pass a business-critical audit.
. Received 'Technology Services Certificate of Merit' award for
innovating a software solution to a data file transfer problem;
enabled successful recovery in the disaster recovery exercise.
. Key member of team awarded the 'Circle of Excellence Award' for the
successful optimization of the credit card system that more than
doubled the processing capacity and efficiency.
Knowledgelink/ Livelink Administrator (Data repository)
. Lead analyst for the conversion of the Knowledgelink data hierarchy to
the new CobiT function based data storage system that allowed Capital
One to meet a critical audit requirement.
Richmond Ski Club (Information Systems Director / Webmaster)
2007 - 2010
. Duties - content updates, web usability, web analytics, drive site
traffic using Facebook, LinkedIn
Other Professional Experience
Philip Morris USA (Altria), Richmond, Virginia
During 16 year tenure, held positions including: Programmer, Senior Master
Scheduler, Operator II
Process Improvements
. Developed an improved method for loading new data into a database
system, which reduced initial load time by 6 man hours. Streamlined
and cut by 50% the number of job streams required to implement the
system, which lowered operating costs, reduced processing time.
Education and Certifications
BA, History, North Carolina Wesleyan College, Rocky Mount, NC
CIW (Certified Internet Webmaster), Richmond, VA ITIL Foundation
certification, Richmond, VA
Technology Skills and Training
. HTML, CSS, Content Management Systems, WordPress, Web Usability, TOPYX,
Articulate, Moodle, Flash, Dreamweaver, Fireworks, JavaScript, Corel
Paint Shop Pro, Web 2.0 technologies.
. Microsoft Office (ACCESS, EXCEL, WORD, PowerPoint) Visio, SlideShare,
Livelink, Livelink Explorer
. Microsoft Office Sharepoint Server Training
11/08 - 09/10
. Have continued to enhance skills with Microsoft Sharepoint Server
through webinars, computer based training; a member of Richmond
Sharepoint Users Group.
Contact this candidate