Sales Customer Service

Edgar Safronov

Objective:

Seeking a career with a progressive organization where I can utilize my skills,

knowledge and experience in management in a challenging role that allows

advancement and growth.

Profile:

An adaptable, conscientious, enthusiastic, and self-motivated individual with

exposure to a wide range of areas. Possessing excellent communication skills

combined with the ability to relate well to people at all levels. A strong team player,

leader and motivator who works well with others in the organization. Energetic,

determined and innovative.

Most recent employment

01/07/2008-14/02/2010

Applegreen Sales Assistant 15/05/2007-03/09/2007

03/07/2006-15/09/2006

Service station

Responsibilities and achievements:

As a sales associate, responsible for all functions of the retail store to include sales,

customer service, inventory and technical troubleshooting. Operate cash registers;

handle cash by accepting money for sales. Duties also include maintaining internal

visual merchandising and in-store displays, ensuring store appearance meet company

standards at all times, and meet set sales targets carried out in a busy and pressured

environment, with sales teams frequently expected to hit their targets.

Employment history

Sportland Shop Assistant 03/10/2005-22/03/2006

Sports and leisure equipment

Responsibilities and achievements:

Ensuring the smooth running of the store as a valued team member, maintaining and

arranging and pricing the produce, merchandising, cashing up the till. Also ordering

stock, checking deliveries, training and supervising new and less experienced

employees when required. Delivering first class customer service. Consistently over

achieved set targets and out-performed all other sales assistants.

Texas Bar Tender 01/05/2005-01/09/2005

Bar-Pool Club-Casino

Responsibilities and achievements:

Offering advice to customers, dealing with customer complains, make coffee, tea and

other espresso products daily, stocking, replenishing and cleaning sales areas,

monitoring and updating sales display areas, and maximizing sales by ensuring

availability of products at all times.

Professional qualifications and training

Lithuanian Maritime Bachelor degree in Port

2004 - 2008:

College Management

Studies included: Business Management, Project Management, Economic, Finance,

Marketing Principles, Strategy and Planning, Information Technologies, Law Basics,

Maritime Law. Diploma work – Development Plan for HANSE LOGISTICS AND

TRADING LTD.

Warehouse Operations and

Abbey Training Centre 26/06/10 – 30/07/10

Forklift Truck Driving

FETAC Minor Award Level 4 Certificate in Manual Handling,

FETAC Minor Award Level 5 Certificate in Warehousing,

FETAC Minor Award Level 5 Certificate in Reach Fork Lift Truck Driving,

FETAC Minor Award Level 5 Certificate in Counterbalance Fork Lift Truck Driving.

Course has been designed to update and accredit persons with experience in the

warehouse, storage or retail sector in warehouse operations and forklift driving skills.

Other skills

• Fluent spoken and written English and Russian. Mother tongue – Lithuanian.

• Capable and experienced user of Microsoft Office Excel & Word programmes.

• Full B driving licence.

Personal interests

• Active sports (basketball, running).

• Music.

• Computers.

• Travel (holidays in a different country every year).

Contact details

Address: Apt. 10, Block A. The Courthouse. Rathcoole. Co. Dublin. Ireland

Email: ********.*****@*****.***

Mobile: +353*********

Contact this candidate