CAROL H. RAIDER
* ***** *****, *** ** Great Neck, NY 11021 516-***-****
********@****.***
Summary: Human Resource professional experienced in recruitment and
training with strong overall administrative capabilities.
Strengths include recruitment strategies for a wide range of
position levels locally and nationally, cultivating
relationships with clients and candidates, excellent
communication and interpersonal skills.
Experience:
Kenexa Technology 11/2009-7/2011
Staffing Consultant/Project Manager
Worked with Brightside Academy, a provider of early education childcare and
with LSG Sky Chefs, one of the world's largest providers of in-flight
catering, to fulfill all of their hiring needs for exempt, non-exempt and
union positions.
Key Accomplishments for Brightside Academy:
. Manage the full life cycle recruitment process for 57 Academies across
three states for Early Childhood Education Teachers and Academy
Directors
. Managed the full life cycle recruitment for the Corporate Office Staff
including IT, Accounting and Administrative positions
. Managed and attend all career fairs in Ohio, NY and Pennsylvania
. Initiated and manage a recruitment strategy for hiring over 250 Early
Education Teachers across three states.
. Liaison for 70 client contacts and 5 recruiting staff
. Managed large volume Interview Events at various client academies
. Prepared ad hoc reports for client and management
. Established relationships with colleges, universities and government
agencies to support recruiting efforts
. Managed the state mandated verification process for all new hires
. Resolution of all issues in a timely and professional manner
. Assisted in developing process improvements to create more efficient
methodologies for recruitment, retention and background verifications
. Ability to adapt to a work environment with constantly changing
priorities, deadlines and state regulations while fulfilling high
volume recruitment needs for low-income urban areas.
Key Accomplishments for LSG Sky Chefs:
. Establish strong client relationships with Human Resources departments
and local Hiring Managers in order to efficiently fulfill high volume
recruitment needs
. Responsible for grass roots recruiting efforts to fulfill open
positions through various agencies and non profit organizations at no
cost
. Managed the hiring of over 450 employees in 9 months of contract
. Responsible for coordinating recruitment and employment verification
efforts within corporate headquarters and needs of client contacts.
. Managed the full life cycle recruitment efforts for North Atlantic
region.
. Managed recruitment process for all external and internal candidates
. Completed all necessary paperwork in order to process all background
evaluations
. Assisted in process improvements which created more efficient
methodologies for recruiting candidates
. Ability to adapt to a work environment with changing priorities and
deadlines while fulfilling high volume recruitment needs.
RANDSTAD 1999-2009
Sr. Account Manager working onsite for Discovery Communications fulfilling
all temporary staffing needs in New York as well as all affiliate US
offices. Prior to working onsite was the Sr. Agent for the NYC branch
working for accounts including: Reed Business, Citibank, Price Waterhouse
Coopers, USTrust, Wachovia, JPMorgan/Chase, ADP.
Key Accomplishments:
. Established strong client relationships with onsite clients which led
to national referrals and resulted in doubling sales revenue within
one year
. Responsible for corporate marketing events for 50-200 clients which
included the coordination of 15 offices in the Northeast Region and
management of co-workers to staff the events in order to achieve high
satisfaction ratings
. Strong assessment skills and candidate database management resulted in
below industry average turnover and increased client referrals
. Independently researched position salaries to ensure corporate clients
offered current and appropriate compensation
Carol Raider Resume Page 2
. Recruited for specialized as well as traditional positions in order to
fulfill client staffing needs in a timely, efficient manner to
maintain client's optimal operating levels
Senior On-Site Account Manager 2007- 2009
. Cultivated relationships with Human Resources and Hiring Managers to
develop and manage temporary staffing needs
. Utilized a variety of recruiting tools to locate qualified candidates
. Planned special events for clients and talent to increase business
. Compiled customized reports for clients on various hiring statistics
. Compiled operational reports for Director and Regional VP that tracked
sales, performance and services provided
. Created Processes for branch agents assisting with the Discovery
Account
. Managed the on boarding of new candidates and liaised with IT and
Facilities regarding space assignments
. Managed all orders for NY and Affiliate Sales Offices Nationally
. Researched and resolved employment, talent relations and customer
related issues
. Counseled candidates on career advancement, salary expectations, and
best industries for their skills and interests
Senior Agent/ Agent 1999-2006
. Maintained a comprehensive candidate database
. Worked on special projects on an as needed basis
. Ran staff meetings
. Mentored new staff
. Maintained employment records
. Processed Payroll for temporary staff
. Administered evaluations and reviewed test scores for job eligibility
. Conducted reference, background and credit checks
. Conducted new hire orientations, performance appraisals and exit
interviews
. Counseled applicants on resume writing and interviewing skills
. Documented and counseled candidates on all performance issues
. Represented Randstad at Unemployment hearings for candidates I placed
and documented all information relating to claims
Other Staffing Experience:
Temporarily Yours
Senior Placement Counselor
Quantum Staffing
Operations Manager for Temporary Division
EDEN STAFFING SERVICES
Placement Counselor
MANPOWER TEMPORARY SERVICES
Service Representative
.
Education: State University of New York at Oneonta
B.S. Business/Economics
Computer Skills: MS Word, Excel, Outlook, Lotus Notes, Applicant Tracking
Software, Proprietary Staffing Software
Professional Affiliations: Society of Human Resources Management
Volunteer: FEGS Vocational Center: Counseling Candidates on Resume,
Interviewing and Job Search Techniques