Customer Service Sales Representative

Robert Thomas Shoup

*** ******** *****

Mars, PA 16046

304-***-****

*****.*****@*****.*** or ********@*****.***

Objective

To obtain an entry level public relations or marketing position where using

my communication skills and experience in customer service meets the needs

of customers and your company.

Education

Master of Science, Integrated Marketing Communications, August 2011

West Virginia University, Morgantown, WV (Current GPA 3.4)

Bachelor of Arts, Communication Studies, May 2009

West Virginia University, Morgantown, WV (Major GPA 3.3)

Work Experience

Field Specialist, May 2011-Present

Mosaic Marketing Solutions

. Assist retailers in product placement and strategy in two large

retailers

. Maintain Communications between stores and vendors

. Maintain Communications equipment

Marketing Intern, January 2009-May 2009

Milan Puskar Healthright, Morgantown, WV

Developed website to serve health clinic for the uninsured

. Implemented user friendly concepts for website

. Highlighted facilities and services available at clinic

. Increased donations and recruitment of volunteers

. Collaborated with Volunteer Coordinator

Sales Representative June 2008-August 2008

Solar X, Morgantown, WV

. Facilitated Sales of merchandise while independently working

storefront

. Actively engaged Customers as they came to store

. Maintained inventory and verified daily sales receipts

General Laborer/Certified Flagman May 2007- August 2007

WV Division of Highways, Hurricane, WV

. Maintained highway and traffic right of way

. Executed of standardized safety measures

. Performed landscape maintenance

Warehouse Associate May 2006-August 2006

Marathon Oil (Kelly Services), Catlettsburg, KY

. Observed safe handling of hazardous materials

. Delivered inventory within large oil refinery

. Communicated and coordinated with independent contractors

Courtesy Clerk April 2004-December 2004

Kroger, Scott Depot, WV

. Helped customers and maintained store appearance

Computer Skills

. Proficient in Microsoft Office Suite (Word, Excel, Power Point,

Access)

Professional Associations

. Member of American Marketing Association

. Member of Public Relations Society of America

Contact this candidate