Customer Service High School

BARBARA ROYER

**** ****** *** **

Palm Bay, FL **909

321-***-**** Email *********@*********.***

WORK OBJECTIVE

- Seeking a position allowing me to utilize my clerical, customer service, and

organizational skills in a fast-paced office environment

WORK EXPERIENCE

- 2004 to 2011, Beatty and Company

o Bookkeeper

Responsible for maintaining personal finances of individuals incapable

of managing their own financial issues -

elderly, disabled, and veteran clients

Manage bank accounts, reconcile statements, verify accuracy of

invoices, prepare checks, make deposits, and provides monthly

reports for responsible party

Prepares initial inventories and annual accountings for submission to

the Court in guardianship cases

Coordinates efforts with guardians, attorneys, bankers, and brokers

- 1995 to 2004 – Stay at Home Mother

Community Volunteer for numerous activities

- 1988 to 1995 – Barnett Bank of Central Florida

o Sales & Service Associate II and Teller

Responsible for new account creation, and, service existing accounts

Balanced General Ledger accounts

Setup Visa and Master Card finance accounts for Merchants

Maintain safe deposit box rental fees

Resolved customer service issues

EDUCATION

- 1983 to1984 - General Business Courses, Brevard Community College

- 1982 - Diploma, Merritt Island High School

COMMUNITY INVOLVEMENT

- Treasurer for School Advisory Council and Parent Teacher Organization Member

- Managed West Side Elementary School Yearbook creation, selling, and distribution

- Volunteered as Team Sports Assistant, field marshal and fund raising coordinator

PERSONAL

- Outstanding customer service approach and organization skills

- Great ability to learn new tasks quickly

- Proficient with basic Microsoft computer software

Contact this candidate