Customer Service Sales
Resume:
Megan Coates
Castle Rock, CO 80108
********@*****.***
Objective Pursuing a customer service position that would use my skills in writing, communications,
and record keeping.
Education B.A., University of Hartford, Hartford, CT
Major: English Literature
Minor: Sociology
Magna cum Laude, GPA: 3.6
Experience DSW, Inc.
Sales Associate
June 2011 – Present
• Retailer specializing in footwear and accessories
• Greet and assist customers for the result of selling products
• Promote customer loyalty program to encourage returning and new customers
• Preserve condition, security and availability of products on display
• Ensure accurate pricing on products
Real Art Ways, Hartford, CT
Intern
Sept 2010 – Jan 2011
• Nonprofit, multidisciplinary arts promotion & support organization
• Authored grant applications for summer fundraising, resulted in at least $2,600
• Edited and published publicity articles about artists and events at the gallery
• Hosted public relations events for showing of films and exhibitions
• Created online website content for 35th anniversary event
• http://www.realartways.org/news.htm#remember this
Connecticut Women’s Education and Legal Fund, Hartford, CT
Intern
Jan 2009 – May 2009
• Nonprofit women’s advocacy and support organization
• Created and finalized grants with positive financial results of at least $8,000
• Created and published public relations articles
• Researched grant sources
• Developed and published information through research statistics and public policy
data
Kozlowski & Kesler Family
Childcare Provider
Jan 2010 – Dec 2010
Waiter Wheels
Driver
Feb 2009 – May 2009
Home Helpers
Caregiver for the elderly
May 2008 – Aug 2008
Skills
• Outstanding written and oral presentation skills.
• Expert in Modern Language Association (MLA) & American Psychological
Association(APA) formats
• Experienced in Microsoft Office: Word, Access, Excel, Outlook, & PowerPoint
• Experienced in Quicken Finance Software
Contact this candidate