Donna Ross-Duncan
West Palm Beach, FL 33415
************@*****.***
Skills Description:
Typing, Data entry (Alpha & numeric) Filing, Multi-line phones, MS Word, MS
Works, MS Excel, MS PowerPoint,
Outlook & Internet, SAP
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Employer: South Florida Water Mgmt. District
Position: Administrative Assistant Employer Location: 3301
Gun Club Rd.
City: West Palm Beach State: Florida
Start Date: 04/03/2007 End Date:
08/17/2011
RESPONSIBILITIES:
Assisted 60+staff with filing, copy work (presentation & meetings),
spreadsheets, prepared Word documents, timesheet entry, made arrangements
for seminars (hotel & travel reservation, seminar registering). Prepared
travel expense reports. Processed invoices in SAP, processed Purchase
Requisitions in SAP, reviewed & confirmed credit card purchases, scanned &
e-mailed documents to appropriate persons. Reserved rooms for meetings,
posted meetings/appointments on employees' calendars, registered employees
for training in SAP, maintained supplies for the department, processed
public records requests, tracked inventory.
Employer: South Florida Water Mgmt. District
Position: Administrative Assistant Employer Location: 3301
Gun Club Rd.
City: West Palm Beach State: Florida
Start Date: 04/03/2006 End Date:
4/2/2007 (Contractor)
RESPONSIBILITIES:
Assisted 60+staff with filing, copy work (presentation & meetings),
spreadsheets, prepared Word documents, timesheet entry, made arrangements
for seminars (hotel & travel reservation, seminar registering). Prepared
travel expense reports. Processed invoices in SAP, processed Purchase
Requisitions in SAP, reviewed & confirmed credit card purchases, scanned &
e-mailed documents to appropriate persons. Reserved rooms for meetings,
posted meetings/appointments on employees' calendars, registered employees
for training in SAP, maintained supplies for the department, processed
public records requests, tracked inventory.
Employer: Cambridge & Leach Insurance Brokers
Position: Office Assistant Employer Location: 660
Nostrand Ave
City: Brooklyn State: New York
Start Date: 9/10/2004 End Date: 2/12/2006
RESPONSIBILITIES:
Answered phones: directing calls to other employees, filing, billing,
sending invoices to customers for their premiums, renewing policies.
Employer: Liberty Mutual Insurance Co.
Position: Claims Rep. Employer Location: 444
Merrick Rd
City: Long Island. State: New York
Start Date:1/18/2000 End Date: 2/21/2002
RESPONSIBILITIES:
Investigated and settled third party Auto Property claims, verified
coverage, processed first party property damage in commercial lines, some
subrogation, prepped cases for arbitration, requested police reports. Made
final decisions for fair settlements.
Employer: Liberty Mutual Insurance Co.
Position: Sr. Office Assistant Employer Location: 444 Merrick
Rd.
City: Long Island. State: New York
Start Date: 6/19/1999 End Date: 1/12/2000
RESPONSIBILITIES:
Processed a variety of electronic forms, filing, answered phones, greeted
customers, contacted customers to obtain additional information, made &
processed travel arrangements.