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Registered Nurse Customer Service

Location:
Palmetto, FL, 34221
Posted:
August 10, 2011

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Resume:

Lu Ann Dante

Palmetto, FL *****

941-***-****

******@********.**.***

www.linkedin.com/pub/lu-ann-dante/23/375/a16

Core Competencies

Certified tax preparer, tax research

Account reconciliation, basic A/R, A/P

Financial accounting

Managerial accounting

Data entry

Customer service

Establish and maintain files, daily documentation

Cash handling

10 key, copier, fax, multiline phone systems

MS Word, Outlook, Windows 7, Microsoft Office Accounting, Excel

Qualifications

• Build strong relationships through active listening and being objective

• Employ critical thinking skills to develop best possible solution for situation

• Strong attention to detail, very organized

• Good time management

• Work well with others, part of team effort

Experience

• H & R Block, Palmetto, FL – Tax preparation service

Seasonal Tax Preparer 1/2011 – 4/2011

Prepared personal tax returns while giving the client totally focused individual attention. Advised clients about

possible tax credits for next year. Answered phone, scheduled appointments. Team atmosphere.

• Youth Environmental Services, Wimauma, FL – Nonprofit, 35 bed correctional facility

Registered Nurse 2009 - 2010

Set up and co-managed medical office. Organized the medical processes; results were a much better

workflow. Directed all patient care. Wrote medical protocols and instituted them.

Responsible for care of 33-35 youth, performed medical assessments and procedures

Education

USF, Sarasota, FL

B.A. in Accounting, Expected graduation 05/2013

Long term goal is a CPA and Master degree

State College of Florida, Bradenton, FL

Associate in Arts

Graduated 05/2011



Contact this candidate