Customer Service Administrative Assistant

Location:

Posted:

August 18, 2011

Kathleen Hallahan

********@****.***

804-***-****

Personal Statement

I learn quickly and am flexible, proven by holding positions in 5

departments. I am a First Responder and certified until September 2011. At

the University of Richmond, I obtained my Certificate of Completion in the

Culinary Arts Continuing Education Program as food is my first love. My

degree is held for Legal Administrative Assistant for which I held

positions over ten years ago that are not listed herein.

Work Experience

Customer Service (February 2011 - present)

AMF Walnut Hill Lanes, Petersburg, VA 804-***-****

Maintain multiple spreadsheets

Contact League members

Lane Service/Bartender

Customer Service Support Specialist (March 1999 -

December 2010)

Affinion Loyalty Group, Richmond, VA 804-***-****

Maintained multiple spreadsheets

Maintained and redesigned office forms as needed

Nurtured client relationships with superior customer Service

Assisted team by providing information and training for client accounts

. Co-trained 10 new hires for the support department

. Volunteered as First Responder

. Received Customer Compliment Awards

. Received Customer Satisfaction Award

Education

Associates in Occupational Studies Majoring (September 1984 - June

1986)

in Legal/Administrative Assistant - Briarcliffe,

The College for Business, Garden City, NY

Certificate of Completion in the Culinary Arts (January 2009 -

May 2009)

Continuing Education Program

University of Richmond, Richmond, VA