Manager Engineer

Richard S. Ayala

Murfreesboro, TN.

615-***-**** *********@***.***

Professional Skills:

. 10+ years IT Management Experience

. Managed 30+ Military and Civilian Projects

. 15+ Years Windows Server Infrastructure Design, Implementation &

Administration Experience

. 15+ Years Novell Server Infrastructure Design, Implementation &

Administration Experience

. 10+ Years Active Directory Design, Implementation & Administration

Experience

. 15+ Years Enterprise Backup Solutions (Mainframe, Novell and Microsoft

networks)

. 12+ Years Migration Experience

. 20+ Years System Engineering Experience (Microsoft and Novell)

. 15+ Years Network Engineering Experience (Cisco Systems - Routers,

Switches and PIX Firewall)

Technical Skills:

Platforms: Windows Server NT/2000/2003/2008, Windows XP/Vista

Novell Netware 3x/4x/5x/6x

Virtual: Windows Virtual PC/Server VMware Workstation

6.5/vSphere/ESX 3.5

Hardware: HP Proliant Server/Workstation, Dell Poweredge

Server/Latitude & Precision Workstation, Hitachi SAN, Dell iSCSI SAN,

Cisco Routers/Switches/PIX, SonicWall, Nortel and Allied Telesyn

Backup: Veritas NetBackup & Backup Exec, Tape Assure, ArcServe,

BackupAssist,

Software: Exchange 5.5/2000/2003, MS Office 4x through 2007, Visio

4x through 2007, Symantec Backup Exec, ARCserve Backup

Services: Active Directory Design and Administration, Novell Design

and Administration, Windows Server NT/2000/2003/2008 Administration,

design & implementation, Migrations - Novell to MS Active

Directory, NT to Active Directory, Update Services, Deployment Services,

Network Security & Group Policies, Routing Protocols -

OSPF/BGP/RIP/IGRP/EIGRP, Routed Protocols - IP/IPX, PIX & SonicWall

Firewall Implementation, DNS/DHCP/TCP- IP/IIS, Distributed File

System (DFS), System/Network Administration & Architecture design

6/2011 to 8/2011 Conde Group (development contractor) Franklin, TN

. Developed a high security domain for client

. Created virtual environment for Forefront Identity Management

(FIM) & GAL Sync

. Managed Certificates and Group Policies for the new domain

. Implemented SafeNet eToken procedures for Two Factor

Authentications & Net Login

. Assisted in the development of Microsoft System Center Data

Protection Manager

. Configured and Implemented Microsoft System Center Configuration

Manager for update services

8/2008 to 1/2011 Majestic Systems (contractor) Franklin, TN.

Domain Admin for the State of Tennessee

. Assisted in management of State of Tennessee's Active Directory

Domain

. Created virtual environments (VMWare & MS Virtual

Machine/Server) for testing of future implementations MS

Exchange, DFS, ADFS and migration strategies

. Backup strategies for the State of Tennessee's test domain,

(Symantec Backup Exec 11d)

. Assists in the states migration from Novell NDS to Active

Directory

8/2007 to 8/2008 California Connection Services (CCS) Murfreesboro, TN.

Consultant / Senior Systems Engineer

. Configured & supported Active Directory on Server 2003 Servers

for remote installations in California

. Established backup procedures using Backup Exec and ArcServe

. Managed Group Policies & security measures for 7 remote client

. Cisco Routers, PIX and SonicWall Configurations for California

clients

. Exchange Administration

. DNS, WINS, DHCP, TCP/IP, IPX

. Network Operations Center (NOC) Administration for a variety of

clients in California, Tennessee and North Carolina

. VOIP installation, Firewall configurations and VLAN Design.

3/2006 to 8/2007 Dell Inc. Nashville, TN.

Corporate Sales Account Manager

. Preferred Corporate Accounts Manager for the Great Lakes area

. Increased sales from 1.3 million to over 4 million per quarter

on account set

. Drastically improved customer relations and experience, which in

turn gave us increased share of wallet across all lines of

business

. Analyzed and consulted on customer IT needs including SAN, NAS &

DAS projects, CommVault & VMWare integrations and server

consolidations

. Coordinated outside Dell IT teams for all projects within the

account set

7/1999 to 10/2005 California Connection Service Highland, CA.

Consultant / Senior Network Engineer

. Supervised and trained cable installation teams and 6 staff

members providing an assorted variety of services

. Established backup procedures using Backup Exec, TapeAssure and

ArcServe for two major school districts

. Managed Group Policies & security measures for 32,00 client

seats at 20+ local sites

. Design, implementation and engineering support on Multi-site

LAN/WAN for up to 16000+ users per organization

. Integrated, configured & supported Active Directory, Novell NDS,

Windows NT 4, Server 2000 & Server 2003 Servers, Exchange

5.5/2000/2003, Novell 3.11, 4x, 5x & 6x servers & in a LAN & WAN

environment

. Networking Communications LANs, WANs, T1, DS3, Frame Relay,

Cable & DSL

. DNS, WINS, DHCP, TCP/IP, IPX

. Implemented the conversion from Novell 4x & 5x to Windows NT 4,

Server 2000 & Server 2003 Servers

. Configured, implemented & supported a wide variety of Cisco

routers & switches as well as the Catalyst 5000 & 6900 series

switches & the PIX firewall system

. Established standard backup concepts, practices and procedures

within the K12 education Network

. Supported & installed various school & library networked

software systems including the Follett Library System, Mandarin

library software system, Reading Counts, Accelerated Reader,

Read 180, Star & SRI systems

. Provided cabling services to the school district

. Helped develop, plan, and implement the overall strategic goals

of the school districts network system

. Provided tactical and strategic input on overall network

planning and related projects

. Resolved highly complex technical issues, conducted advanced

research, and identified product/service innovations

. Worked with end users & groups to evaluate and solve technical

problems. Analyzed, designed, and implemented system changes.

5/1997 to 6/1999 Volt Business Systems El Monte, CA.

MIS Manager / Senior Network Engineer

. Managed IT department, established training schedules, performed

cross-training for staff

. Helped develop, plan, and implement the overall strategic goals

of Volt Business system and their customers

. Established backup procedures using NetBackup, Microsoft Backup,

TapeAssure and ArcServe for two major school districts

. Provided tactical and strategic input on overall network

planning and related projects

. Recommended changes to the network requirements to meet customer

needs

. Configured, implemented & supported a wide variety of Cisco

routers & switches as well as the Catalyst 5000 & 6900 series

switches & the PIX firewall system

. Integrated configured & supported Novell 4x & 5x servers &

Windows NT 4 Servers in a LAN & WAN environment

. Implemented the conversion from Novell 4 to Windows NT 4

. Troubleshot network systems and recommend improvements to LAN

. Provided drawings using Visio Technical

. Supported, monitored, tested, and troubleshot hardware and

software problems pertaining to LAN & WAN environment

. Recommended and scheduled repairs. Provided end users support

for all LAN based applications

. Implemented the strategic long-term goals, policies and

procedures for the information technology department

. Determined and recommended customer long-term systems needs and

hardware acquisitions to accomplish the organization's business

objectives

EDUCATION

Superior Network Academy Glendale CA.

. Windows 2000 MCSE Course

. Windows 2003 MCSE Course

. Cisco CCNA router & PIX configuration

.

Volt Business Systems El Monte CA.

. Windows NT MCSE

. Cisco CCNA router & PIX configuration

Fullerton College Higher Learning Center Anaheim CA.

. Novell 3x CNE Certification Course

Advanced System Engineering Vallejo CA.

Naval Vocational Training

. Advanced mainframe theory & advanced systems programming

. Troubleshooting multiple multi-processor systems

. Machine, Assembler, FORTRAN & Cobalt language programming

. Peripheral systems troubleshooting and repair

. Standards in basic electronic circuitry

. Transistor logic and theory

Contact this candidate