Customer Service Management
Resume:
Jamie Childers
Pine Bluff, AR 71603
Objective:
To obtain a secretarial/receptionist position where I can use my computer and clerical skills.
Professional Skills:
Microsoft Office, Microsoft Windows, Word Perfect, Microsoft Word, Microsoft Works, Microsoft Excel,
Microsoft Power Point, Desktop Publishing, data entry, filing, typing (60-70 wpm), office procedures, problem
solving, communication skills, customer service skills, organizational skills, multi-tasking.
Employment Skills:
•Developed ability to work in a fast-paced atmosphere.
•Controlled professional attitude towards unfriendly co-workers, customers & management.
•Strong ability to follow instructions well and ability to take initiative.
•Effectively developed telephone communication skills.
•Developed customer service while handling transactions and inventory control.
•Received & directed multiple incoming calls.
•Trained experience in property management.
•Attended 2 Fair Housing seminars
•Trained experience in collections.
•Trained experience in accounts payable.
•Attended 16 hour training for US Steel Safety regulations.
• Managed unorganized office by developing structure and developed a smooth flowing atmosphere
• Prompt, dedicated, organized & equipped to work with little supervision.
Employment History:
IHOP, Server
Little Rock, AR
January 2001-Present
Wheeling Machine Products-Temp
Pine Bluff, Ar
September 2010-October 2010
Pine Bluff Commercial
Pine Bluff, AR
September 2007-September 2008
RPM Management Company
Little Rock, AR
June 2005-June 2006
Education:
Heritage College
Massage Therapy Program-Current Student
Parkview Arts & Science Magnet
Little Rock, AR
Graduate
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