Project Management

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Anish Allu, PMP

***** ******** **** ** ***** FL 33626 off: 813-***-**** Cell: 813-***-****

*****.****@*****.***

Experience Summary

. 8+ years of experience in QA Management, QA Testing and Web Analysis

. Excellent knowledge and working experience in Quality Management

methodologies, Quality Assurance and Quality Control

. Excellent knowledge in project management processes Initiating, Planning,

Executing, Monitoring & Control and Closing

. Experienced in developing Test Strategy, Test Plans, Test-Case Designs

based on User Needs

. Experienced in setting up QA processes and implement testing

methodologies

. Managed software testing for five different projects in parallel.

. Strong working knowledge of Databases like SQL Server, Oracle and DB2

. Strong problem solving and trouble shooting skills and an ability to come

up with creative solutions

. Sound Knowledge of the Software Development Life Cycle (SDLC)

. Design and implement automated and repeatable testing process to help

drive organizational efficiencies

. Capability to apply wide technical and practical skills to manage

functional, regression, system integration (SIT), acceptance (UAT),

security, browser compatibility, and performance testing

. Extensive experience in coordinating testing effort, responsible for test

deliverables, status reporting to high level management, issue

escalations

. Build trusting relationships with QA team members, providing coaching

and feedback

. Has good domain knowledge in Retail and Telecommunications.

. Testing of web applications, client-server, and data warehouse projects

on Windows, Macintosh and UNIX operating systems

. Excellent communication and presentation skills, self starter and

quick learner

. Excellent problem solving and planning skills

. Experience with Agile/Scrum methodologies

. Good experience with working on Offshore-Onsite model

Educational Qualification

Bachelors in Computer Science & Information Technology, JNT University,

1999-2003

Technical Skills

Operating Systems - Windows 9X/2000, Windows XP, Windows 7, UNIX

Languages - C, C++, VB, Java

CRM Packages - Siebel 7.5

Database Tools - Oracle 8i, MS-Access, IBM DB2, Data Warehousing, SQL

server 2008

Testing Tools - Test Director, Win Runner, Rational Clear

Quest, Quick Test Professional 9.2, Quality Center

10.0

ETL Tools - Data stage 7.5

Special Software - MS Office 2007,IBM's Web Sphere Commerce,

Documentum, Broad Vision, IBM Admin Console, IBM

Accelerator, NITRO, Answers QC, Audience Watch, JIRA,

Microsoft iShare, NORA, EPM(Enterprise Project

Management)

Application Area & Clients

Line of Business -

Retail, Telecom

Clients - AT&T, Sears,

The Nielsen Company

Certifications

Certified Scrum Master (CSM) - Aug 2011

ISTQB Advanced Level Test Manager - April 2011

PMI Project Management Professional (PMP) - Feb 2011

Basics of Retail Management - Aug 2009

HP Load Runner - Feb 2009

HP Quick Test Professional 9.2 - Sep

2008

HP Quality Center 9.2 -

July 2008

Associations /Organizations

Project Management Institute (PMI) member - Since Jan

2011

Awards

Service Commitment Award -

Nov 2006

Star of the Month - June

2008

Service Commitment Award -

Nov 2008

NORA Best Team Award -

Oct 2009

Employment Summary

Tata Consultancy Services Ltd. -

2003 - Till Date

Project Summary

1) Projects : Audience Watch, Video on Demand, EDW, JSC and RLD

Duration : Nov 2009 - Till Date

Client : The Nielsen Company

Location : Tampa, FL, USA

Role : QA Manager

Team size : 15

About the Projects:

Audience Watch - Audience Watch is a decision-support system to help

broadcasting and advertising professionals analyze the viewing habits of

television audiences.

Video on Demand - VOD enables Nielsen Entertainment Client to interpret the

content of VOD and can project to the whole population of U.S

EDW - Elemental Data Warehouse is a star schema dimensional warehouse which

stores four years of elemental data. The elemental data comprises of minute

by minute viewing data, viewing device information, household

characteristics, and person characteristics

JSC - The Job Spec Capture system is a browser based application that

provides a method for requesting, tracking, and saving Custom Solution

Services studies

RLD - The Respondent Level Data (AMRLD) application focus on generating

qualitative reports of rating the audience in each minute of the Television

utilizing time

Summary of Duties:

. Gathering business process requirements through Nielsen's client meetings

and analyzing them

. Translating Business Requirements into solutions

. Test Planning and scheduling of tasks based on the business objectives

. Assist in solving environment configuration issues across multiple teams

and QA personnel

. Coordinating integration testing with other applications

. Test Management using Quality Center

. Analyze scope for automation of regression suite

. Collecting and reporting system and performance testing QA metrics

. Conducting status meetings with Product Managers and update the status of

project

. Assigning tasks to team members and tracking tasks for their timely

completion.

. Review of Project Deliverables like Test Cases, Traceability Matrix and

Test Results.

. Ensuring Scrum is correctly applied and followed

. Facilitated daily Scrum meetings and weekly project planning and status

sessions

. Lead and Manage defect review meetings with the team members

. Tracking and mitigating the project risks

. Management of Changes in requirements and schedule

. Identifying the project priorities

. Training and mentoring of QA Team lead and team members

. Review of systems procedure, policies, etc.

. Index and archive project records during closing process

. Determining the resource requirements and release / recruiting the

resources

Environment : SQL, Netezza, DB2, SQL server 2008, QC 10, AW 6.1 and AW 1.0

Admin Tool, Factory, IE 7

2) Projects : Audience Watch, NORA

Duration : March 2009 - Oct 2009

Client : The Nielsen Company

Location : Tampa, FL, USA

Role : Sr. QA Lead

Team Size : 10

About the Projects:

Audience Watch - Audience Watch is a decision-support system to help

broadcasting and advertising professionals analyze the viewing habits of

television audiences.

NORA - NORA (Nielsen on Demand Reporting and Analytics) is a web

application that aggregates and anonymously reports on Video on Demand

transactions in real time. The transaction data is gathered from different

MSOs and standardized into standard format and data is processed to

statistical information

Summary of Duties:

. Test Planning and scheduling of tasks for System, Regression and Smoke

Testing activities in Quality Center

. Defect Management using Quality Center and Remedy tools

. Prepare communication plan and implement

. coordinating with the offshore project team

. Analyzing schedule compression or Crashing during tight schedule

. Conducting status meetings with NORA Product Managers and update the

status of project

. Assigning tasks to team members and tracking tasks for their timely

completion.

. Reviewing and managing Project Deliverables like Test Cases, Traceability

Matrix and Test Results in Quality Center

. Conducting Audit and Project Management Reviews

. Conducting defect review meetings with the team members and analyzing the

causes

. Tracking and mitigating the project risks

. Management of Changes in requirements and schedule

. Identifying the project priorities

. Training and mentoring of team members

. Determining the resource requirements

Environment: SQL, Sybase, NORA, SQL server 2005, Quality Center 9.0, Remedy

3) Project : One Global Delivery Platform (OGDP)

Duration : Jan 2008 - March 2009

Client : The Nielsen Company

Location : TCS Siruseri, Chennai, India

Role : QA Lead

Team Size : 8

About the Project

OGDP project aims at creating business reports in three different formats

namely KRE, Acadia and Orion. Each of these reports run in a tool called

Nielsen Answers. Nielsen Answers makes it possible for every one of

Nielsen's clients to gain a fully integrated view of what's happening in

the marketplace, understand why it happened and decide what to do next with

exceptional speed and efficiency

Summary of Duties:

. Project Planning and scheduling of tasks for System, Regression and Smoke

Testing activities

. Creating WBS and Network Diagram for project activities

. Coordinating with the onsite project team

. Conducting status meetings with Team members

. Assigning tasks to team members and tracking tasks for their timely

completion.

. Review of Project Deliverables like Test Cases, Traceability Matrix and

Test Results

. Conducting trainings for offshore team

. Conducting Audit and Project Management Reviews

. Lead and Manage defect review meetings with the team members

. Defect Management using JIRA tool

. Tracking and mitigating the project risks

. Management of Changes in requirements and schedule

. Identifying the project priorities and execute during project

. Analyzing scope for automation in the project

. Training and mentoring of team members

. Review of systems procedure, policies, etc.

. Determining the resource requirements and release / recruiting the

resources

Environment: DB2, Informix, Nielsen Answers, JIRA (DefectTrackingTool),

Citrix, Nitro (Data validation Tool)

4) Project : Sears.com E-commerce Transformation

Duration : June 2007 - Dec 2007

Client : Sears Holdings Corporation

Location : Hoffman Estates, IL, USA

Role : QA Engineer

Team Size : 6

About the project

Sears.com Ecommerce Transformation is a conversion project. The purpose of

this project is to change the ecommerce application sears.com backed system

from Broad vision database to IBM DB2 database. This

Project involves rewriting the existing program code to change all the

sears.com dependant systems to DB2 and test all the systems that

communicate with sears.com functions correctly

Summary of Duties:

. Conducting meetings with clients to understand business requirements and

system requirements.

. Estimating the efforts, developing detailed test strategy, test plan and

test cases

. Prepare Traceability matrix to make sure all business requirements are

covered during testing.

. Test Case Execution and Defect Tracking

. Lead and Manage defect review meetings with the team members and report

status to Management daily.

. Assigning tasks to team members and tracking tasks for their timely

completion.

. Run Daily/Weekly batch jobs using IBM tools Data Stage, Admin Console and

Accelerator

. Tracking ETL jobs to its completion and analyzing the job if any error

occurs

. Conduct Status meeting with Project Manager and update the project status

. Create and run SQL queries against different data bases (QA, Staging and

Production) and make sure the data reflects correctly on front end.

. Conducting Onsite/Offshore calls to make sure QA life cycle goes smoothly

. Be a partner to delivery team to resolve open issues, retest

functionality, and will act as primary decision maker on application

readiness for production

. Analyzing defects found during testing and identifying their causes

Environment: UNIX, DB2, Informix, Broad vision, Data Stage, Accelerator,

Admin Console, Quality Center

5) Projects : Sears.com Base and Enhancements

Duration : Dec 2005 to Apr 2007

Client : Sears Holdings Corporation

Location : Hoffman Estates, IL, USA

Role : QA Analyst

Team Size : 12

About the project

Sears.com is an ecommerce site used by the customers on the internet to

purchase items such as clothing, home improvement items, toys, flowers,

gift cards etc., This site serves as the Online store for the Sears

Company netting close to 40% of the total sales for Sears Retail Chain.

This site has several internal as well as external interfaces like Email

Marketing, Vendors, PM-Price Management System, POS-Point of Sale, RIM-

Retail Inventory Management, OCA-Online Customer Applications, and OMS -

Order Management System.

Summary of Duties

. Create/ Modify/enhance System documents of the Sears.com System

Applications

. Test Plan Review and walkthrough

. Creating the Test Plan/ Result Documents

. Analyze the Enhancement request and preparing test cases

. Creation of Test Strategy, Test Beds and Test Specifications

. Performing functional testing, integration testing and regression

testing

. Perform defect logging and tracking activities using Clear quest tool

. Execution of Regression Test Cases using Mercury Quick Test Pro tool

. Testing product Data load through data stage jobs

. Performing the new Release system testing and Regression testing

. Putting in operation, TCS's Process improvement

Methodologies(IPMS,Ultimatix).Methodology to expedite performance of the

above configuration in the existing systems

. Root Cause Analysis of the bugs found during testing

Environment : DB2, SQL,UNIX, Oracle, IBM DB2, WCS, Data stage 7.5,Rational

Clear quest, Casual Analysis, AOI Event coordinator

6) Project : FLS Workbench

Duration : June 2004 - Nov 2004, Onsite Dec 2004 - Nov 2005

Client : Sears Holdings Corporation

Location : Digital Zone, Chennai, India and Hoffman Estates, IL,

USA

Role : QA Analyst

Team Size : 10

About the project

FLS Workbench is the project executed for Sears to ensure the

Development/Quality of different applications owned by Sears Full Line

Stores Applications. The Stores Intranet will provide an Intranet platform

that can be utilized by all Sears Retail formats and will be personalized

based on store format, role, department and location.The Stores Intranet is

a web based application used mainly for the communication among the sears

associates. This application is also utilized by all Sears Retail formats

Like TGI, Outlet etc.

Summary of Duties

. Create/ modify the system documents of Full Line Stores applications

. Analyze application programs, enhancement/design strategy.

. Analyze Technical/Testing requirements and Testing Completeness

. Configuration Management of Code and documents

. Test Case Preparation

. Test Data setup using Documentum

. Functional/System Test execution

. Performance/End to End Testing

. Implementation

. Production support during the release time (14 days)

Environment: DB2, Informix, Documentum, Webpublisher, Documentum

Administrator, Broad vision, Unix Box.

7) Project : AWS Mock Deployment

Duration : Feb 2004 - May 2004

Client : AT&T Wireless

Location : Tidel Park, Chennai, India

Role : QA Analyst

Team Size : 5

About the project

This is a Mock Deployment testing project. The nature of the job in this

project is to test the various provided scenarios in Siebel and to make

sure that the relevant backend systems are updated. Each scenario is

taken from Test Director and the steps are executed in Siebel. A typical

test scenario might require an order or Account Status Change Request to be

created. During the execution of each test scenario we validated various

backend systems like PYRO, CIS, AMS and NUT to check whether the systems

are updated with the test data provided at the execution time. The test

scenarios provided involved the functional testing of the product and also

the enhancements been made.

Summary of Duties

. Analysis of Business requirements and arrive at Test scenarios.

. Test Environment and Test data setup

. Preparation of the System test cases and perform peer reviews of the

System test cases.

. Perform Reviews and walk through for the delivered software artifacts

. Execution of the System test cases and perform System Integration tests

. Raise defects and track them to closure.

Environment: Siebel, PYRO, NUT, AMS, CSI, Test Director.

8) Project : AWS 3GESP

Duration : Dec 2003 - Jan 2004

Client : AT&T Wireless

Location : Tidel Park, Chennai, India

Role : QA Analyst

Team Size : 35

About the project

This is a Siebel 7.5 Production Support system for AT&T Wireless. The

nature of job for 3G Production Support Team has its spotlight in resolving

tickets. A ticket is referred to as a problem or an issue which requires

immediate attention. It is created when there is an interruption or

abnormal termination of data during its work flow. The tickets are stored

in a database which is referred as a "Remedy Database". Siebel triggers

workflow which exits out through a middleware called "Vitria" and passes

through several back-end systems namely Info flow, Atlys, Numeritrack,

Switch manager, Multi Messaging system for its respective functions. Errors

encountered in these systems are taken care of and resolved.

Summary of Duties

. Analysis of Business requirements and arrive at Test scenarios.

. Test Environment and Test data setup.

. Preparation of the System test cases and perform peer reviews of the

System test cases.

. Perform Reviews and walk thru for the delivered software artifacts.

. Execution of the System test cases and perform System Integration tests

. Raise defects and track them to closure.

. Coordinating with onsite counterparts. Responsible for quality of the

deliverables

. Query the tickets automatically depending on the error type Using Quick

Filter Tool which facilitates the automation of Ticket assignment

procedure.

. Analyzing the Errors and resolving the same Using Error Management Tool.

. Obtaining the status of the Individual as well as Group using Ticket

Tracking System tool

. Using TCS' Web IPMS tool for tracking the status of work requests and

overall project monitoring in accordance with TCS' iQMS

Environment: Siebel 7.5, REMEDY, Atlys, Axys, Infoflow, NuT, AMS, Causal

Analysis Tool, QMS, Web IPMS, Quick Filter, Error Management, Ticket

Tracking System.

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