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Manager Customer Service

Location:
Burke, VA, 22015
Posted:
August 22, 2011

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Resume:

Amelia R Brummer

*** ******** **

Oxnard, CA ****5

703-***-****

Objective:

Looking for a challenging and responsible position as a visual merchandiser.

Work History:

Brand Experience Expert

Gap, Inc Ventura, CA and McLean, VA

2005 present

Responsible for the ownership of all of the aspects of the Visual Merchandise program in the

Pacific View Gap store. While in VA I also helped many of the neighboring stores with their

merchandising in addition to my own in Tysons Corner.

Responsibilities also include dressing/styling of the mannequins.

The work out on display points and floor layout.

Merchandising of the promotional events, window designs and internal display etc.

Design, plan and implemented events in the store.

My manager duties, not directly related to Visuals or Merchandising would also include coaching

staff on selling, opening Gap Credit cards, behavior, customer service needs, etc.

Keeping track of the store’s hourly figures; finding new ways to improve those figures.

Opening, as well as closing the store

Office Manager

Thomas M Wall DDS Washington, DC

2007 2009

I answered the phone

Booking and all financial matters for the doctor.

Marketing and PR for the office.

Scheduled appointments for patients.

My responsibilities also included billing and collecting from patients.

Handle client queries and employee matters

Implemented software system to speed up information in recording

Arranged business meetings and prepared meeting reports

Handled tasks related to treatment planning

Efficiently handled office management activities

Supervise personnel and trained new hire on office practices

Introduced work processes that improved efficiency in activities and work productivity

Skills:

More than 6 years of experience in the field of merchandising.

Sound knowledge of the designing principles and concepts.

Great sense of responsibility and management.

Excellent communication skills.

Proficient ability to organize

Great ability to imagine.

Enthusiastic and result oriented with profound creative skills.

Reference:

Elaine Vaughn

Former Store Manager of Gap in Ventura, CA

Susie Massey

Store Manager of Gap in Tysons Corner



Contact this candidate