Data Entry Manager
Resume:
Theresa Velkovich
Bridgeport, Ohio 43912
(H) 740-***-****
( C) 304-***-****
Email: **********@*****.***
OBJECTIVE: Seeking a challenging and responsible position that effectively
utilizes my training, experience and personal skills, while affording the
opportunity for career growth.
QUALIFICATIONS
Microsoft Word, Computer Knowledge, Communication and Telephone Skills
EDUCATION
St John Central High School Bellaire, Ohio Diploma
1967
Wheeling Beauty College Wheeling, WV Cosmetologist
License
Belmont Technical College St Clairsville, OH
Computer Classes
EMPLOYMENT
2008 - 2011 CAC Program Staff (Belmont County
Connections) Martins Ferry,
Ohio, Computer Specialist
Front Desk Duties:
. Greeted customers, answered phones, relayed messages,
transferred calls to appropriate individuals, assisted with
registration on G-Star and distributed packets
. Directed customers to appropriate information when asked
about weatherization, HEAP, and other County Services
. Fax customer's documents to the Ohio Department of Job and
Family Services, stamped documents, and gave customers
signed receipts
. Distributed mail to all departments at Connections
. Kept all pamphlets slots filled and assembled new packets
and booklets for customers
Resource Room Attendant Duties:
. Wrote up individual resumes that are job specific for
customers to apply for jobs
. All forms of Data Entry
. Educated customers on how to search Ohio Means Jobs for
employment as well as otherweb sites
. Created e-mail addresses for customers
. Assisted customers with the applications when applying
on line for work
. Responsible for WIA testing and Ohio Career Information
System Testing
2007-2008 CAC Program Staff ( Martins Ferry Library)
Martins Ferry, Ohio
Library Aide
Duties Include:
. General Office Support
. Computer Knowledge
. Planned and Organized my time
. All Forms of Data Entry
. Entered all Purchase Orders two times a month for the Library
Treasurer
2006-2007 CAC Program Staff (Martins Ferry
Recreation Center) Martins Ferry, Ohio
Assistant to the Director
Duties Include:
. Excellent telephone and communication skills
. Computer Work
. Banking
. Taking care of customers complaints
. Helped with the Summer Program
. Made all the advertisements for the Summer School Programs,
Sporting Events, that were sent to the schools
. All kinds of Data Entry
1998-2006. Wal-Mart
St.
Clairsville, Ohio
CSM/Return Desk Manager
Duties include:
. Took care of customer's needs
. Responsible for helping cashiers when problems arose
. Figured out breaks and lunches for about 25 cashiers,
door greeters and the Service Desk
. Made sure that the front end was covered when breaks and
lunches were given
. Ran the entire front of store
. Took merchandise back from customers'
. Gave cash, gift cards and exchanged for other
merchandise
. Resolved problems that arose when the customer was upset
. Able to help customer in a professional, concerned
manner
. Answered phones
. Worked well in a busy, fast paced environment, handling
a variety of tasks
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