Human Resources Management

CHRISTOPHER PAYNE

*** ****** ~ Irvine, CA ***** ~ 949-***-**** ~

***********.*.*****@*****.***

HUMAN RESOURCES MANAGEMENT PROFESSIONAL

Highly qualified, effective, results driven, and goal oriented Senior Human

Resources Management Professional with a strong record of successful,

comprehensive, and progressive experience seeks a challenging Senior Human

Resources Management position within a dynamic, high-growth organization

that values on-going initiative, resourcefulness, dedication, and above

all, a proven record of solid experience in human resource management

across multiple industries. Valued as an expert troubleshooter; brings

skills acquired from positions in, Employee Relations, Labor Relations,

Strategic Management, Workforce Planning, Human Resources Development,

Total Rewards and Risk Management.

AREAS OF EXPERTISE

Employee/Labor Relations Litigation Claim Management Project Management

Leadership Coaching and Long Range Business Planning Recruitment and Training

Mentoring Regulatory Compliance Benefits/Compensation

Process Redesign and Change Litigation Management Management

Management

PROFESSIONAL PROFILE

. Versatile human resources business partner with hands-on experience in

diverse industries operating in multiple states.

. A strong self-starter who thrives in leadership of team dynamics; proven

ability to learn and adapt quickly and easily.

. Possess highly developed and effective communication skills and

interpersonal abilities-including solid presentation abilities, as well

as exceptional documentation management skills.

. Proven ability to build key organizational relationships, rapidly

developing a positive and productive working rapport.

. Highly developed and effective analytical, innovative, and proactive

approach to identifying and solving complex problems and issues.

EDUCATION

Candidate for Senior Professional in Human Resources ( SPHR ) Certification

December 2011, Human Resource Certification Institute (HRCI)

Professional in Human Resources ( PHR ) Certification

Human Resource Certification Institute (HRCI)

Bachelor of Science in Business Management

University of Phoenix (On-Campus)

RELATED EXPERIENCE

Director, Human Resources

09/2010 - Present

- BLB Resources, Inc.

Major Functions:

. Oversee human resources at offices in two states in the top HR

position for a start-up federal contractor.

. Partner with executive management to grow the business through

innovative human resources management.

Accomplishments:

. Key role in implementing organizational development initiatives and

change management strategies, including organizational structuring and

policy/procedure implementation and training, to strengthen management

and leadership on site.

. Designed and implemented Employee Handbook and stand alone policies to

comply with Department of Labor Service Contract Act, State and

Federal Laws.

. Sourced, Implemented and trained on new electronic payroll system and

the web based time tracking system provide a solid platform for

continuous growth.

. Grew staff by 275% in three (3) months to meet customer demand and

market requirements due to the awarding of three (3) federal contracts

with Housing and Urban Development.

Assistant Site Manager, Employee / Labor Relations

09/2008 - 09/2010

- Stanley Associates, Inc. (Federal Contract Ended 12/3/2010)

(Fortune Magazine's "Top 100 Companies to Work For" 2007, 2008 & 2009)

Major Functions:

. Manage employee / labor relations activity and human resources support

for over 450 employees.

. Manage two human resources administrators' duties.

. Effectively resolve all employee / labor relations' issues and address

concerns.

. Liaison between site, corporate headquarters and 5 sub-contractors,

advising on all human resource issues.

. Built strong, sustainable relationships with management and workforce

teams within the site to achieve buy-in for program and maintain

excellent record for preventing instances of non-compliance.

Accomplishments:

. Played a key role in implementing change management strategies,

including organizational restructuring and management evaluations, to

strengthen management and leadership on site.

. Played a key management role in assisting location in receiving ISO

9001 Certification. Implementation of Lean, Six Sigma and Theories of

Constraints.

. Managed review of current absenteeism, implemented new site policy

including a centralized absence line and access database to better

track and report on absences/tardiness across all 5 businesses within

site.

. Managed review of contract compliance with sub-contractor

responsibilities.

. Implemented and managed 5 phase reorganization which included dual

site discipline standardization, recruiting/onboarding/release of 150

temporary employees, multiple work group shift move, DOL

classification review and ongoing manpower review with senior site

management.

The Hertz Corporation

07/2006 - 09/2008

Associate Human Resources Business Partner

- The Hertz Corporation, Los Angeles International Airport Location

Major Functions:

. Oversee employee/labor relations activity and human resources support

for largest Hertz location with over 400 employees, including the city

manager and subordinate personnel.

. Manage all recruitment and retention programs as well as benefits

administration.

. Handled all management coaching and mentoring in effectively

communicating change.

. Provide managers with instructions and coaching on how to handle

disciplinary actions to ensure compliance with applicable state laws.

Accomplishments:

. Performed complete leave analysis to ensure compliance with all

California and Federal legislation regarding Family and Medical leave.

Implemented standardized notification process and addressed

outstanding employee issues.

. Assigned to team merging 2 primary employee handbooks with some 200+

local independent policies to create a single multi-division handbook

and streamlined location policies.

Human Resources Representative, Western Region

- Hertz Equipment Rental Corporation

Major Functions:

. Oversee all human resource activity for 32 branches in seven states

and proving services for over 590 employees, including branch manager

and subordinate personnel.

. Managed all recruitment and retention programs as well as benefits

administration.

. Management coaching and mentoring concerning employee relations,

sexual harassment, union avoidance, new hire processes, DOT processes.

Accomplishments:

. Assumed full Human Resource Department management duties during

several illnesses of the working manager. These absences covered 4

months in duration. During a two month time frame of the absences

filled 41 positions and handled 23 terminations, including

disciplinary dismissals.

. Analyzed and modified applicant processing resulting in decreasing the

turn-around time from 15+ days to 7 days. This included drug testing

and a 7 year background test.

. Created and implemented new reporting methodology that automated

performance and headcount reporting.

Human Resource Generalist

08/2005 - 07/2006

- Commercial Capital Bank (Acquired by Washington Mutual)

Major Functions:

. Administered all benefits activity, including open enrollment, new

hires, benefit changes, issue resolutions, HRIS management

responsibilities, compensation plan, and broker management.

. Oversaw mergers and acquisitions, ensuring smooth transitions and

profitable transactions.

. Managed corporate Employee Relations and Payroll

Accomplishments:

. Analyzed, developed, and implemented the 401K plan transfer, which

included assets in excess of $7.5 million.

. Reviewed and created a new compensation package for the Board of

Directors.

. Reviewed available HRIS systems and oversaw implementation of ADP HRIS

package.

Human Resource Generalist

10/2004 - 08/2005

- Sea Breeze Financial Services (Division closure, layoffs)

Major Functions:

. Provided Human Resource support for 130 employees.

. Administered all employee benefits, billing reconciliation, broker

communications, and employee benefit problems. Handled all HRIS

management responsibilities as well as leave of absence policies

management.

Senior Administrative Assistant/Junior Analyst

09/2002 - 10/2004

- Mercer Human Resources Consulting, Newport Beach, CA

. Benefit and special project analysis

. Health & Benefits plan design and development for large companies with

2,000+ employees

Claims Analyst/Consultant

09/2001 -09/2002

- Strategic Health Alternatives, Inc., San Clemente, CA (Contract)

. Performed contract trend analysis, workers compensation claims

analysis, ergonomic consulting for Tenet Health and St. Joseph Health

System

. Tracked and maintained performance against state and national

benchmarks

Claims Analyst/Admin. Assistant - Risk Services

08/2000 - 01/2002

- Keenan & Associates, Irvine/Torrance, California (Division Closure,

layoffs)

. Performed contract trend analysis, workers compensation claims

analysis, ergonomic consulting for Tenet Health and St. Joseph Health

System

. Reported to multiple levels of management with graphical information,

business reports, and clientele portfolios. Risk management services

for large hospital tertiary throughout the Southwest.

TECHNICAL PROFICIENCY

Oracle Microsoft Office Suite Internet

ADP and Reportsmith iCims Applicant Tracking Online Access and Research

Paychex and Report Writer

EXCEPTIONAL REFERENCES AVAILABLE UPON REQUEST

Contact this candidate