Customer Service Administrative Assistant
Resume:
DENISE RUBIN
SKILLS
• Strong organizational and people skills, detail orientated with a focus on accuracy, demonstrates ability to acquire and
apply knowledge rapidly. High level of multi-tasking and customer service.
• Computer Skills: Pro Business, People Soft, Paychex, ADP and ADP Payroll Workcenter, Timberline, Kronos, certified
and prevailing wage payroll, MS Office; Word, Excel, Outlook. Spa Booker.
• Ten key by touch. Multi-line telephone, fax and photocopy.
EXPERIENCE
ADMINISTRATIVE ASSISTANT 03/2011 TO PRESENT
JUST SKIN, INC., ENCINITAS, CA
• Process accounts receivable and bank deposits.
• Handle all filing, telephone calls and data entry.
• Meet and great clients and vendors in a professional yet friendly manner.
• Audit inventory and petty cash; order office supplies.
• Ensure payroll is processed timely and accurately.
• Demonstrate an exceptional level of customer service with clientele, vendors and staff.
PAYROLL PROCESSOR 07/2005 TO 11/2009
24 HOUR FITNESS, CARLSBAD, CA
• Processed semi-monthly payroll for 1000 plus employees in 9 states in accordance with all federal and state laws.
• Researched employee inquiries regarding wages, retro payment, vacation accruals, benefits and direct deposit, input
and adjust 401k deductions.
• Audited system reports for accuracy and integrity per Sarbanes-Oxley compliance (SOX).
PAYROLL ADMINISTRATOR 09/2004 TO 07/2005
IRISH SETTERS, INC. SAN MARCOS, CA
• Processed weekly payroll for 100 plus employees including piece work, hourly and salaried compensation with a high
level of customer service.
• Processed weekly and quarterly form 941 taxes and direct deposits. Input benefit and withholding deductions.
• Calculated and record all voluntary and involuntary payroll deductions and assist with Accounts Payable.
• Administered new hires, terminations and verifications of employment.
PAYROLL COORDINATOR 06/2003 TO 09/2004
LUSARDI CONSTRUCTION COMPANY, SAN MARCOS, CA
• Calculated in-house multi state prevailing wage payroll for 300 employees; including new hires, terminations, stop
payments and wire payments.
• Entered 401k deductions and adjustments, regulate 401k cap amount for highly compensated employees.
• Processed journal entries, direct deposits and reconcile general ledgers.
• Assisted HR with new hire paperwork and assisted in Accounts Payable.
• Processed weekly and quarterly form 941 tax deposits, wage withholding orders and labor reports.
PAYROLL COORDINATOR 04/1998 TO 05/2003
24 HOUR FITNESS, CARLSBAD, CA
• Calculated, reviewed and audited semi-monthly multi state payroll for 1000 corporate employees and expatriates.
• Entered and adjusted 401k deductions and benefits.
• Processed new hire paperwork, manual checks, stop payments and final checks.
• Trained club and corporate locations on payroll laws, company policies and procedures.
• Assisted HR with verifications of employment, wage withholding orders and subpoenas.
• Responded to payroll issues providing exceptional customer service.
• Processed and review labor distribution reports and interfaces.
• Audited system data and system output for accuracy and integrity.
AWARDS
• “Employee of the Year”, 24 Hour Fitness Corporate Office 2002.
• “All Star Award”, 24 Hour Fitness Corporate Office, June 2002.
• “Moment of Magic Award”, 24 Hour Fitness Corporate Office, December 2001.
• "Employee of the Month", Chart House Restaurant (Cardiff by the Sea), July 1996.
EDUCATION
Palomar Community College
Associates of Arts Degree
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