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Customer Service Administrative Assistant

Location:
San Marcos, CA, 92078
Posted:
August 22, 2011

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Resume:

DENISE RUBIN

760-***-****

SKILLS

• Strong organizational and people skills, detail orientated with a focus on accuracy, demonstrates ability to acquire and

apply knowledge rapidly. High level of multi-tasking and customer service.

• Computer Skills: Pro Business, People Soft, Paychex, ADP and ADP Payroll Workcenter, Timberline, Kronos, certified

and prevailing wage payroll, MS Office; Word, Excel, Outlook. Spa Booker.

• Ten key by touch. Multi-line telephone, fax and photocopy.

EXPERIENCE

ADMINISTRATIVE ASSISTANT 03/2011 TO PRESENT

JUST SKIN, INC., ENCINITAS, CA

• Process accounts receivable and bank deposits.

• Handle all filing, telephone calls and data entry.

• Meet and great clients and vendors in a professional yet friendly manner.

• Audit inventory and petty cash; order office supplies.

• Ensure payroll is processed timely and accurately.

• Demonstrate an exceptional level of customer service with clientele, vendors and staff.

PAYROLL PROCESSOR 07/2005 TO 11/2009

24 HOUR FITNESS, CARLSBAD, CA

• Processed semi-monthly payroll for 1000 plus employees in 9 states in accordance with all federal and state laws.

• Researched employee inquiries regarding wages, retro payment, vacation accruals, benefits and direct deposit, input

and adjust 401k deductions.

• Audited system reports for accuracy and integrity per Sarbanes-Oxley compliance (SOX).

PAYROLL ADMINISTRATOR 09/2004 TO 07/2005

IRISH SETTERS, INC. SAN MARCOS, CA

• Processed weekly payroll for 100 plus employees including piece work, hourly and salaried compensation with a high

level of customer service.

• Processed weekly and quarterly form 941 taxes and direct deposits. Input benefit and withholding deductions.

• Calculated and record all voluntary and involuntary payroll deductions and assist with Accounts Payable.

• Administered new hires, terminations and verifications of employment.

PAYROLL COORDINATOR 06/2003 TO 09/2004

LUSARDI CONSTRUCTION COMPANY, SAN MARCOS, CA

• Calculated in-house multi state prevailing wage payroll for 300 employees; including new hires, terminations, stop

payments and wire payments.

• Entered 401k deductions and adjustments, regulate 401k cap amount for highly compensated employees.

• Processed journal entries, direct deposits and reconcile general ledgers.

• Assisted HR with new hire paperwork and assisted in Accounts Payable.

• Processed weekly and quarterly form 941 tax deposits, wage withholding orders and labor reports.

PAYROLL COORDINATOR 04/1998 TO 05/2003

24 HOUR FITNESS, CARLSBAD, CA

• Calculated, reviewed and audited semi-monthly multi state payroll for 1000 corporate employees and expatriates.

• Entered and adjusted 401k deductions and benefits.

• Processed new hire paperwork, manual checks, stop payments and final checks.

• Trained club and corporate locations on payroll laws, company policies and procedures.

• Assisted HR with verifications of employment, wage withholding orders and subpoenas.

• Responded to payroll issues providing exceptional customer service.

• Processed and review labor distribution reports and interfaces.

• Audited system data and system output for accuracy and integrity.

AWARDS

• “Employee of the Year”, 24 Hour Fitness Corporate Office 2002.

• “All Star Award”, 24 Hour Fitness Corporate Office, June 2002.

• “Moment of Magic Award”, 24 Hour Fitness Corporate Office, December 2001.

• "Employee of the Month", Chart House Restaurant (Cardiff by the Sea), July 1996.

EDUCATION

Palomar Community College

Associates of Arts Degree



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