Profile
Flexible and versatile - able to maintain a sense of humor under pressure.
Poised and competent with demonstrated ability to easily transcend cultural
differences. Thrive in deadline-driven environments. Excellent team-
building skills.
Skills Summary
Project Management Computer Savvy Insurance Knowledge
Report Preparation Customer Service Licensed Property and
Written Correspondence Scheduling Casualty Producer
General Office Skills Marketing & Sales Professional
Presentations
Professional Experience
COMMERCIAL LINES Account Manager
o Works closely with management and the account executive in
accomplishing our pledge to our clients and insurance companies to
provide superior and innovative insurance products based on a thorough
understanding of their needs and sound knowledge of the insurance
industry
o Responsible for ensuring all new and renewal accounts are bound and
database is maintained
o Check new and renewal policies and endorsements for accuracy and
maintain accurate database
o Responsible for ensuring all new and renewal accounts are bound and
database maintained
o Review audits and have corrections addressed promptly and in
accordance to procedure
o Prepare renewal proposals for presentation of insurance program to
prospective and current clients
o Prepare all ACORD forms, non-standard forms, supplements, invoices,
surplus lines affidavits, premium finance contracts, etc
Property Claims Adjuster
o Investigates, analyzes, evaluates and settles insurance claims
involving property damage losses.
o Responsible for writing of estimates for repairs
o Determines value of a claim and negotiates settlements in accordance
with established procedures and consistent with legal and contractual
obligations
o Coordinates subrogation of losses
New business Account Manager
o Licensed Property & Casualty Producer in 47 states
o Processed new applications and the issuance of new policies
o Worked with Underwriting department to assess risk of new applicant
o Tested upgrades to systems and company website
o Prepared reports for department meetings
o Handled incoming queue calls from prospective and existing
policyholders regarding their policies, coverage, and risk management
o Trained new hires on systems, processed, state specific requirements
sales representative
o Licensed insurance Producer in the State of Tennessee in Property,
Casualty, and Life
o Developed client base through networking activities with local
businesses and professional organizations
o Explained coverage and services, and counseled customers on their
insurance needs
o Communicated belief and confidence in value of products and services
provided
sales associate
o Supported top sales representatives in obtaining and retaining
business
o Assisted in the acquisition of affinity accounts
accounts receivable/collections specialist
o Responsible for communication with clients and sales force regarding
payment of accounts
o Assist Accounts Receivable Manager with reporting to Director of
Finance and Sales Representatives
Employment History
FOX-EVERETT, INC. - Gulfport, MS
Commercial Lines Account Manager, June 2010 to Present
Shelter insurance companies - Nashville, TN
Property Claims Adjuster, August 2008 to February 2010
podiatry insurance company of america - Brentwood, TN
New Business Account Manager, October 2006 to July 2008
LIBERTY MUTUAL GROUP - Brentwood, TN
Sales Representative and Sales Associate, January 2005 to October 2006
Athlons SPorts communications, inc. - Nashville, TN
Accounts Receivable/Collections Specialist, April 2003 to December 2004
Education
Middle Tennessee State University - Murfreesboro, TN
Bachelor of Business Administration, 2004
Major in Marketing, Minor in Business Administration
Extracurricular Activities
YMCA, Church, Non-profit fundraisers, traveling
PI SIGMA EPSILON (September 2003 - December 2004)
National Professional Fraternity in Marketing, Sales Management, and
Selling
V Top Chapter 2004
V Certified Chapter Officer
V VP of Marketing
V Ambition Award
V Personal Award given by chapter members
V Director of Market Research
V Market Analysis for local company
V Fundraising Committee
V Band Nights
V Service Projects
V National Night Out on Crime
V CASA
SPORTS MARKETING STUDENT (January 2004 - December 2004)
V Tennessee Titans Research Project
Computer Skills
Microsoft Office Professional (Word, Excel, Access, PowerPoint), Sagitta
References
*Available upon request