Customer Service Administrative Assistant

Ashley Vega

*** ****** ****** **** *****: 786-***-****

Cartersville, GA 30121 Email: ********@*****.***

Receptionist / Administrative Assistant / Secretary/ Paralegal

Overview:

An outgoing and energetic individual who believes that hard work at the bottom of

the ladder will provide the foundation for personal growth. Identifies and solves

potential problems rather than reacting to a disaster.

Skills:

Possesses excellent communications, public relations, problem solving techniques,

and interpersonal skills. Fluent in both Spanish and English. Proficient with Microsoft

Office, Excel, Outlook programs, Quick Books and WordPerfect Processing

applications.

Work Experience:

Goldberg and Dohan

1755 The Exchange

Suite 215

Atlanta, GA 30339

June 2009 - August 2011

Receptionist, Paralegal

-Correspondence

-Answer client calls and customer service

-Medicare/Medicaid experience

-Court filing

-Court, Attorney, and Client Scheduling

-Writing multiple business and/or client letters

-Filing client documents and pleadings

-Medical, Expense, and various other payments.

Marvin Jenkins and Associates

Nation Wide Insurance

770-***-****

12930 Hwy 9 N

Alpharetta, GA 30004

June 2008 – June 2009

Receptionist

-Customer service in-person and over phone,

-Payments in person and over phone, transactions included Credit Card, Check,

Money Order, and Cash

-Correspondence,

-Answering and making 70 + calls per day

-Filing client payment receipts and documents

-Multiple insurance correspondence, and/or Cancellation Letters

Volunteer Experience:

University of Miami Medical Campus - File Clerk

Boys and Girls Club - Project Assistant

Education:

Kennesaw State University - Paralegal Certificate

Miami-Dade Community College

Miami Killian High School - c/o 2005 - 3.0 GPA Academic Study

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