Andrea L. Gillin Hynes **** Red Canyon Drive #B Highlands Ranch, CO 80130
720-***-**** cell
************@*****.***
CAREER SUMMARY
Administrative professional experienced in providing effective and comprehensive
operational support to senior executives, including a CIO. Possesses the highest degree of
integrity, confidentiality and takes initiative. Adapts to changing situations and flexible to the
needs of the organization.
EXPERIENCE
February 2011 – Present The Hertz Corporation – Oklahoma City, Oklahoma
Executive Assistant – Finance Shared Services
• Support VP, Finance Shared Services and Senior Leadership Team /Managers of Global
Finance Shared Services and their staff with calendar management, travel
arrangements (scheduling corporate jet - Europe/US travel), expense reports; reporting
materials; coordinate /communicate departmental activities; responds to
inquiries/requests with a sense of urgency/strong customer service mindset.
• Facilitate global webcasts; coordinate/facilitate town halls and telepresence meetings
within the Finance Shared Services organization and senior leadership team.
• Responsible for department correspondence, presentations, reports, recognition and
reward management. Coordinate monthly service award breakfasts.
• Responsible for meeting logistics and catering for special events. Special Projects to
include team communications/events, internal training, and community service
activities, business reviews, vendor visits and organizational communications. Assist
HR Business Partners OKC/NJ/Europe with scheduling interviews and new hire
process.
April 2009 to April 2010 Aurora Bank FSB - Littleton, CO
Executive Assistant – National Correspondent Operations Team
• Support SVP/VPs/Managers and their staff with calendar management; travel
arrangements; loan processing & mailings; employee setup/moves; meeting minutes;
expense reports; generate ePass /ATM tickets; organization/flow charts; presentations;
lunches/special events. Update spreadsheets/contact sheets & employee lists.
• Effectively communicate with all levels of management and staff within the ALS organization.
September 2008 – January 2009 T. Rowe Price – (Adecco Staffing) – Colorado Springs, CO)
Executive Assistant – Retirement Plan Services/Colorado Operations
• Support Director/Managers & 165 Associates (Retirement Plan Services); Prepared month
end reports, agendas, meeting minutes, calendar management, travel arrangements,
expense reports, associate moves, purchase orders, invoices, confirm letters,
birthday/anniversary celebrations, budgets, spreadsheets, general service requests,
staffing/org charts, special projects.
January 2007 to February 2008 Aurora Loan Services, a Lehman Brothers Co – Englewood,
CO
Executive Assistant – National Conduit & Bulk Operations Team
• Support all Executives in Operations with special projects requiring detailed knowledge of
Aurora Loan Services’ organizational structure, specific regulations, policies and procedures.
• Schedule interviews; coordinate new hire setup and employee moves. Generate and track
technology service/application requests, help desk tickets. Submit expense reimbursement
requests (People Soft).
• Prepare and distribute a variety of reports, presentations, agendas and organization charts;
calendar management, travel arrangements (Concur/Cliqbook). Coordinate special
events/catering; conferences, strategic meetings, seminars, site visits and other business
activities for department executives and other team members.
• Effectively communicate with all levels of management and staff within the ALS/Lehman
organizations.
2001 to 2006 Republic Financial Corporation – Aurora, CO
Administrative Assistant/Project Administrator – Asset Management/Special Assets
• Manage projects/ provide administrative support to the Senior Managing Director, Managing
Directors and Asset Managers with day-to-day management of their accounts (deal
resolution). Extensive travel on site visits; due diligence/project support.
• Manage/train and coordinate work of other administrative personnel.
• Mass mailings, advertising and marketing of property/equipment sales, auctions, liquidations
and foreclosures. Assist with real estate clean-up/shutdown.
• Coordinate and finalize legal review (settlement/listing/forbearance agreements, contracts,
affidavits). Negotiate settlements on property/equipment sales. Assist with A/R, monitoring
/reconciliation of loans.
• Maintain information relevant to assets in appropriate database/loan system.
• Research, hire and manage outside vendors, asset search firms, attorneys, real estate
professionals, appraisers, auctioneers and liquidation agents. Perform extensive and relevant
research on specific loans; credit reports, titles, BPOs, O&Es, D&Bs.
• Interview/hiring process; interview/review resumes, new employee setup; employee
confidentiality.
1998 to 2000 OppenheimerFunds, Inc. - Englewood, CO
Associate Project Specialist - Project Office Core Services Team
• Consulting, mentoring, training services and best practices for project managers/teams.
• Project Management Training Assistant; developed training materials, newsletters,
presentations, flyers.
1993 to 1998 OppenheimerFunds, Inc. - Englewood, CO
Associate Project Specialist/Business Administrator - Project Office Infrastructure Team
• Database maintenance/administration of time scheduling and tracking system.
• Desktop support/trouble resolution for 280 programmers and 35 project managers.
• Assist project managers/teams in Denver/NY with training; organizational changes; annual
budgets; security issues.
• Develop custom/ad-hoc project/resource reports to meet various requests from project teams
and senior management.
• Complete month-end billing process to include; system integrations/ time approvals; publish
final month-end project financial reports to management/accounting.
1987 to 1993 OppenheimerFunds, Inc. - Englewood, CO
Executive Assistant - Hardware/Software Evaluation Team
• Assist CIO & SVPs in the Corporate Technology Group with personnel issues sensitive in
nature, new hire processing/orientation; organization/managerial changes; employee files.
• Compile/analyze budget variance data/reconciliation reports and special projects.
• Assisted vendors negotiating Hardware/Software acquisitions/vendor invoices.
• Assist VP writing proposals (RFPs), reviewing maintenance agreements, generating
purchase orders. Vendor relationships. Legal review/contract negotiations.
Education/Professional Development
Senn Delaney Leadership Training; The Hertz Corporation
Project Leadership/Management Training Program; Republic Financial Corp./WisdomNet
Project Management Training; OppenheimerFunds, Inc.
Fountain Ft. Carson High School, Graduate
Member of IAAP Oklahoma Chapter
In-depth knowledge: Lotus Notes, Outlook, MS Office, Word Excel, Power Point, Internet. Concur
(travel & expense management tool).