Susie Parker
*** * * **** * Phone : * ** -
Trail 525 -1018
Flagstaff, AZ Cell : 6 23 -
susieparker57@gm
ail.com
Executive Summary
I am an accomplished Manager with extensive experience in front- of -house and back-of - house
operations. I have a proven ability to cut costs and decrease staff turnover.
Core Qualifications
Experienced in employee scheduling, Solid experience managing cross-
● ●
inventory control and sales analysis functional teams
Successful with staff development Compensation a nd benefits administration
● ●
Strong ability to execute based on Budget development, a llocation and
● ●
strategic objectives monitoring
Big- picture focus on company goals costs
●
Solid experience managing cross-
●
functional teams
Staff development
●
Professional
Experience
08/2010-
Manager 06/0211
Village Inn Restaurant
Flagstaff, AZ
Implemented innovative programs to increase employee loyalty and reduce turnover. Hired and
trained 15 of staff. Initiated program that standardized employee training and led to increase in
customer satisfaction by
12%. I served as mentor to junior team members.
Genera l 03/2009 -
Manager 08/2010
Taco Bell Flagstaf
f, A Z
Implemented innovative programs to increase employee loyalty and reduce turnover. I initiated
programs that standardized employee training and led to increase in customer satisfaction by
12%.Served as mentor to junior team members.
Manager
09/1997 -
Den
02/2009
ny's
San
Diego,
CA
Implemented innovative programs to increase employee loyalty and reduce turnover. I created
new revenue streams through catering. Increased profits by developing, initiating, and managing
catering business Initiated program that standardized employee training and led to increase in
customer satisfaction by 12 Hired and trained a staff of 60.
Education
Diploma: El Cajon Valley – 1
General 9
7
El Cajon, CA 92129 4
Affiliations
Leadership Development Program
Keywords
Communication Skills, Community Outreach, Employee Scheduling, Event Management a nd Promotion, Expense
Control, Multi-unit Operation Management, Staff Development, Staff Motivation, Staff Training, Time Management
and Team Player