Customer Service Manager

SARA ROBBA

**** ****** ******

San Diego, CA ****6

Telephone: 805-***-****

Email: *******@*****.***

.

OBJECTIVE: To obtain a position in Human Resources where I can maximize my

previous work experience and skills to benefit Carefusion as well as to

gain new skills and experiences to successfully fill this position as HR

Coordinator.

.

WORK HISTORY

May 2011- July 2011 Human Resource Employment Coordinator (Temp

LOA Coverage)

Hotel del Coronado

Coronado, CA 92118

. Screen applications and resumes from various

recruiting sources

. Schedule interviews

. Post external ads (Craigslist.com, Hospitality

Online, The Eagle) and complete insertion

orders for each.

. Process all internal/external transfers

. Handle all intern/extern inquiries and

placement

. Extend offers to hourly employees

. Process new hire paperwork (drug testing,

background screening, credit checks, EI-9

inputting, new hire orientation tracking, tax

credits)

. Assist with Federal I-9 Audit

. Resolve DHS E-Verify Cases through ADP

. Process J-1 Students

. Assist employment manager with monthly

budgeting, job openings, and employee

recruitment

February 2011- May 2011 Human Resource Intern

Hotel del Coronado

Coronado, CA 92118

. Assist and shadow HR Managers (Employment,

Training, Benefits, Safety/WC)

. Cover front desk

. Screen applications on-line, schedule interview

appointments

. Process and track new hire paperwork

. Assist with and plan annual onsite and

offsite (SWC & SDSU) job fairs

Family Readiness Assistant (Volunteer: 175 hours)

Headquarters and Service Battalion

Marine Corps Recruit Depot

San Diego, CA 92140

. Assistant to H & S Battalion Family Readiness

Officer

. Family Readiness representative for Marine Band

San Diego

. Provide necessary support for Marines, Sailors,

and their families to survive and thrive in the

military lifestyle

. Aid in the planning and execution of unit

events

o Monthly family readiness meetings

with company command team

o Pampered Chef party for unit

spouses

o Music and a Meal Concert for base

personnel and families

Barista

Starbucks Coffee Company

San Diego, CA 92108

F

Supervisor

Ryan Brother's Coffee

San Diego, CA 92113

Manager/ Supervisor

Simone's Coffee and Tea

Ventura, CA 93004

.

EDUCATION

University of Phoenix

Phoenix, AZ / Online

Bachelor of Science in Psychology

. Estimated completion: December 2011

. Dean's List

. 4.0 GPA

San Francisco State University

San Francisco, CA 94132

Bachelor of Science in Psychology

. Dean's List

. 3.8 GPA

.

QUALIFICATIONS

. Extensive knowledge of Microsoft Office, ADP- Virtual Edge, EV5, HRP,

and Talent +.

. Major strengths include extensive customer service experience and

skills, excellent communication skills, notable dedication,

persistency, and dependability as well as patience in a challenging

and fast-paced environment.

.

REFERENCES

**Available upon request

July 2006- July 2010

December 2010 - June 2011

July 2010- December 2010

January 2011-

Present

August 2008- May 2009

August 2009- Present

Contact this candidate